Experienced Commercial Door Technician

Vortex Industries.•Mankato, MN

About The Position

Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role involves service calls at customer sites and requires safe, efficient work, strong mechanical aptitude, problem-solving ability, attention to detail, and a commitment to quality workmanship. The technician will diagnose door-related issues, install and configure hardware and systems, explain repair processes and solutions to customers, and maintain accurate service records. Vortex provides ongoing training, including training in welding for technicians who want to learn, and opportunities for career advancement and industry certifications. This is a full-time position with shifts available during Vortex business hours of 7:00 AM–5:30 PM, Monday through Friday. Some overtime and on-call hours are required. The work is fast-paced and results-oriented and involves customer-site visits in a company-provided vehicle. Candidates must have a valid driver’s license and pass drug, background, and motor vehicle checks. Salary is $28.00–$38.00.

Requirements

At least 4 years of experience in the commercial door service industry; the posting also describes applicants with at least 2 years of storefront or hollow metal door industry experience as under consideration.
High school diploma or equivalent.
Excellent mechanical and technical skills.
Ability to move items weighing 50 pounds or more.
Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
Interpersonal skills to relate to customers and solve issues.
Excellent communication skills and ability to collaborate with others in varied conditions.
Strong problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment and be persuasive with customers when necessary.
Attention to detail and commitment to quality workmanship.
Reliability and self-motivation.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Ability to perform mathematical calculations involving fractions and read a tape measure accurately for precise measurements and installations.
Knowledge of safety regulations and adherence to safety protocols.
Knowledge of computers.
Ability to drive a company vehicle and possess a valid driver’s license.
Ability to work some overtime and on-call hours.
Must pass a drug test, background check, and motor vehicle check.

Nice To Haves

AAADM certification.
Desire to learn welding; training is available.

Responsibilities

Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and repair storefront and hollow metal door issues, including closers, pivots, glass, and thresholds.
Learn to perform routine industrial door repairs, including repairs to springs, hinges, locks, and electrical components.
Install and configure door hardware and systems, including locks, handles, closers, low-voltage systems, and access control systems.
Ensure installed doors meet applicable safety and building code regulations and standards.
Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Identify and efficiently resolve technical issues with doors.
Communicate cost-effective solutions to customers.
Perform quality checks on installations and repairs to ensure they meet company standards.
Drive a company vehicle to customer service visits.