Experienced Commercial Door Technician
About The Position
Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role involves serving customers at their sites and completing varied, complex service calls safely and efficiently. Technicians diagnose issues, recommend cost-effective solutions, ensure work meets safety and building-code requirements, and maintain records of service visits, repairs, and installations. Welding training may be provided. The position includes ongoing training and career-development opportunities.
Requirements
- At least 4 years of experience in the commercial door service industry.
- High school diploma or equivalent.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
- Interpersonal skills to relate to customers and solve issues.
- Excellent communication skills and ability to collaborate under varying conditions.
- Strong problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliable and self-motivated.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Ability to perform calculations involving fractions and accurately read a tape measure.
- Knowledge of safety regulations and adherence to safety protocols.
- Computer knowledge.
- Ability to drive a company vehicle and possess a valid driver's license.
- Must pass a drug test, background check, and motor vehicle check.
Nice To Haves
- AAADM certification.
- Willingness to learn welding; training may be provided.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related problems, including broken springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, low-voltage equipment, and access-control systems.
- Ensure installed doors meet applicable safety and building-code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations and provide reports as required.
- Identify and resolve technical issues efficiently and communicate cost-effective solutions to customers.
- Perform quality checks to ensure installations and repairs meet company standards.
Benefits
- Comprehensive pay and health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
- Industry training, continued learning classes, and options for industry certifications.
- Career advancement opportunities.
- Strong safety culture, positive work environment, and recognitions and rewards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
