Experienced Commercial Door Technician

Vortex Industries.•Orlando, FL

About The Position

Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, troubleshoot, and maintain commercial and industrial doors, docks, and related hardware. The technician will respond to service calls at customer sites, diagnose issues, perform quality installations and repairs, and provide customers with clear explanations and cost-effective solutions. The role requires safe, efficient field work and a commitment to quality workmanship. Training is provided, including the opportunity to learn welding and continued instruction in door systems and equipment.

Requirements

  • At least 4 years of experience in the commercial door service industry.
  • High school diploma or equivalent.
  • Excellent mechanical and technical skills.
  • Ability to move items weighing 50 pounds or more.
  • Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
  • Interpersonal skills to relate to customers and resolve issues.
  • Excellent communication skills and ability to collaborate with others under varied conditions.
  • Strong problem-solving and troubleshooting skills.
  • Ability to relay information in a fast-paced environment.
  • Ability to be persuasive with customers when necessary.
  • Attention to detail and commitment to quality workmanship.
  • Reliability and self-motivation.
  • Knowledge of various door types, brands, and hardware.
  • Ability to use hand and power tools effectively.
  • Ability to perform mathematical calculations involving fractions and read a tape measure accurately.
  • Knowledge of safety regulations and adherence to safety protocols.
  • Computer knowledge.
  • Ability to drive a company vehicle and possess a valid driver’s license.
  • Must pass a drug test, background check, and motor vehicle check.
  • Must be able to work some overtime and on-call hours.

Nice To Haves

  • AAADM certification.
  • Willingness to learn welding; training is available.

Responsibilities

  • Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
  • Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
  • Install and configure door hardware, including locks, handles, closers, low-voltage systems, and access control systems.
  • Ensure installed doors comply with safety and building code regulations and standards.
  • Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
  • Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
  • Identify and resolve technical issues with doors efficiently.
  • Communicate cost-effective solutions to customers.
  • Perform quality checks on installations and repairs to ensure they meet company standards.
  • Work safely and efficiently at customer sites.

Benefits

  • Comprehensive pay and health benefits.
  • 401(k) match.
  • Eight company-paid holidays.
  • Vacation and sick program.
  • Company-provided uniform and tools.
  • Annual boot allowance.
  • Use of a company-provided vehicle for customer service visits.
  • Industry-best training and continued learning classes.
  • Career advancement opportunities.
  • Strong safety culture.
  • Positive work environment.
  • Recognitions and rewards.
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