Experienced Commercial Door Technician
About The Position
Vortex Doors is seeking a motivated Experienced Commercial Door Technician with at least four years of door industry experience. The technician installs, repairs, and maintains commercial doors, docks, and related hardware to ensure safe and efficient operation. The role involves varied and complex service calls at customer sites and requires attention to detail, problem-solving ability, mechanical aptitude, and a commitment to quality workmanship. The position includes training in commercial and retail door openings, hardware, storefront glazing, automatic doors, manual doors, dock equipment, and hollow metal doors, frames, and hardware. Welding training is available. This is a full-time role with shifts available Monday through Friday between 7:00 AM and 5:30 PM, with some overtime and on-call hours required. The work is fast-paced and results-oriented, with ongoing training and opportunities for career advancement.
Requirements
- At least 4 years of experience in the commercial door service industry.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
- Interpersonal skills to relate to customers and solve issues.
- Excellent communication skills and ability to collaborate with others under varied conditions.
- Excellent problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliability and self-motivation.
- High school diploma or equivalent.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Ability to perform mathematical calculations involving fractions and accurately read a tape measure for precise measurements and installations.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
- Ability to drive a company vehicle and a valid driver's license.
- Must pass a drug test, background check, and motor vehicle check.
Nice To Haves
- AAADM certification.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware, including bi-parting and single sliding automatic doors.
- Diagnose and repair door-related problems, including issues with springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, low-voltage systems, and access control systems.
- Ensure installed doors comply with safety and building code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical door issues efficiently, and communicate cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
- Drive a company vehicle to customer service visits.
Benefits
- Industry-best training in a state-of-the-art training facility.
- Career advancement and growth opportunities.
- Continued learning classes and options for industry certifications.
- Strong safety culture.
- Positive work environment.
- Recognitions and rewards.
- Comprehensive pay.
- Health benefits.
- 401K match.
- 8 company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
