Experienced Commercial Door Technician
About The Position
Vortex Doors is seeking a motivated Experienced Commercial Door Technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The technician will respond to a variety of service calls at customer sites, working safely and efficiently while delivering quality workmanship. The role requires strong mechanical aptitude, attention to detail, problem-solving skills, and a commitment to meeting customers’ needs. The position includes ongoing training in commercial and retail door openings, hardware, storefront glazing, automatic doors, manual doors, dock equipment, and hollow metal doors, frames, and hardware. Opportunities for career advancement and industry certifications are available. The work environment is fast-paced and results-oriented.
Requirements
- At least 4 years of experience in the commercial door service industry.
- High school diploma or equivalent.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
- Interpersonal skills to work with customers and resolve issues.
- Excellent communication skills and ability to collaborate with others in varied conditions.
- Strong problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliable and self-motivated.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
- Ability to drive a company vehicle and possess a valid driver’s license.
- Must pass a drug test, background check, and motor vehicle check.
- Must be able to work some overtime and on-call hours.
Nice To Haves
- AAADM certification.
- Willingness to learn welding.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including problems with springs, hinges, locks, and electrical components.
- Install and configure hardware such as locks, handles, closers, low-voltage systems, and access-control systems.
- Ensure installed doors meet applicable safety and building-code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Identify and resolve technical issues with doors efficiently and communicate cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
- Work safely and efficiently at customer sites.
Benefits
- Industry-best training in a state-of-the-art training facility.
- Career advancement opportunities.
- Continued learning classes and options for industry certifications.
- Strong safety culture.
- Positive work environment.
- Recognitions and rewards.
- Comprehensive pay.
- Health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
