Experienced Commercial Door Technician
About The Position
Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial doors, docks, and related hardware. The technician responds to varied service calls at customer sites, diagnosing and resolving door-related problems while ensuring equipment operates safely and efficiently. The role calls for strong mechanical aptitude, attention to detail, problem-solving ability, quality workmanship, and a commitment to customer service. This is a full-time field position with shifts available during Vortex’s business hours, Monday through Friday. Technicians must be able to work some overtime and on-call hours, drive a company vehicle, and complete ongoing training. The work environment is fast-paced and results-oriented.
Requirements
- At least 4 years of experience in the commercial door service industry.
- High school diploma or equivalent.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
- Interpersonal skills to relate to customers and resolve issues.
- Excellent communication skills and ability to collaborate with others under varied conditions.
- Strong problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliability and self-motivation.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Proficiency in mathematical calculations involving fractions and accurate tape-measure reading for precise measurements and installations.
- Knowledge of safety regulations and adherence to safety protocols.
- Computer knowledge.
- Ability to drive a company vehicle and possess a valid driver license.
- Must pass a drug test, background check, and motor vehicle check.
Nice To Haves
- AAADM certification.
- Willingness to learn welding; training is available.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, low-voltage systems, and access control systems.
- Ensure installed doors meet applicable safety and building code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and efficiently resolve technical issues with doors.
- Communicate cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
Benefits
- Industry-best training at a state-of-the-art training facility.
- Career advancement opportunities.
- Continued learning classes and options for industry certifications.
- Strong safety culture.
- Positive work environment.
- Recognitions and rewards.
- Comprehensive pay.
- Health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
