Experienced Commercial Door Technician

Vortex Industries. • Carrollton, TX

9h

About The Position

Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial doors, docks, and related hardware. The technician will handle a variety of service calls at customer sites, working safely and efficiently to ensure equipment operates properly and meets applicable safety and building-code standards. The role requires strong mechanical aptitude, troubleshooting ability, attention to detail, and a commitment to quality workmanship and customer service. Welding instruction may be provided for someone interested in learning.

The position includes ongoing training in commercial and retail door openings, hardware, storefront glazing, automatic doors, manual doors, dock equipment, and hollow metal doors, frames, and hardware. Work is full-time, with shifts available during business hours from 7:00 AM to 5:30 PM, Monday through Friday. Some overtime and on-call hours are required. The work environment is fast-paced and results-oriented, and the technician must be able to drive a company vehicle.

Requirements

• At least 4 years of experience in the commercial door service industry.
• Excellent mechanical and technical skills.
• Ability to move items weighing 50 pounds or more.
• Ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
• Interpersonal skills to relate to customers and solve issues.
• Excellent communication skills and ability to collaborate under varied conditions.
• Strong problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Ability to be persuasive with customers when necessary.
• Attention to detail and commitment to quality workmanship.
• Reliability and self-motivation.
• High school diploma or equivalent.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.
• Valid driver's license and ability to drive a company vehicle.
• Must pass a drug test, background check, and motor vehicle check.

Nice To Haves

• AAADM certification.
• Interest in learning welding; training can be provided.

Responsibilities

• Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and repair door-related problems, including broken springs, hinges, locks, and electrical components.
• Install and configure locks, handles, closers, low-voltage equipment, and access control systems.
• Ensure installed doors meet safety and building-code regulations and standards.
• Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Identify and resolve technical issues with doors efficiently.
• Communicate cost-effective solutions to customers.
• Perform quality checks on installations and repairs to ensure they meet company standards.

Benefits

• Industry-best training in a state-of-the-art training facility.
• Career advancement opportunities.
• Continued learning classes and options for industry certifications.
• Strong safety culture.
• Positive work environment.
• Recognitions and rewards.
• Comprehensive pay and health benefits.
• 401(k) match.
• Eight company-paid holidays.
• Vacation and sick program.
• Company-provided uniform and tools.
• Annual boot allowance.
• Use of a company-provided vehicle for customer service visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED