Experienced Commercial Door Technician
About The Position
Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role involves a variety of service calls at customer sites and requires safe, efficient work, strong mechanical aptitude, attention to detail, problem-solving skills, and quality workmanship. The technician provides customer service, explains repair processes, recommends solutions, keeps accurate service records, and checks completed work against company quality standards. Vortex provides training in commercial and retail door openings, hardware, storefront glazing, automatic doors, manual doors, dock equipment, and hollow metal doors, frames, and hardware. Ongoing training and opportunities for career advancement are available. The position operates in a fast-paced, results-oriented environment and requires driving a company vehicle. Full-time shifts are available Monday through Friday between 7:00 AM and 5:30 PM, with some overtime and on-call hours required.
Requirements
- High school diploma or equivalent.
- At least 4 years of experience in the commercial door service industry.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to continuously lift and bend, climb ladders up to 20 feet, and work on knees for extended periods.
- Interpersonal skills to relate to customers and solve issues.
- Excellent communication skills and ability to collaborate under varying conditions.
- Excellent problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliable and self-motivated.
- Ability to perform mathematical calculations involving fractions and read a tape measure accurately.
- Knowledge of safety regulations and ability to adhere to safety protocols.
- Knowledge of computers.
- Ability to drive a company vehicle and possess a valid driver's license.
- Must pass a drug test, background check, and motor vehicle check.
- Must be able to work some overtime and on-call hours.
Nice To Haves
- AAADM certification.
- Willingness to learn welding; training can be provided.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, low-voltage systems, and access control systems.
- Ensure installed doors meet applicable safety and building code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical issues with doors efficiently, communicating cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
- Work safely and efficiently at customer sites and adhere to safety protocols.
Benefits
- Health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation/sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
- Industry training and continued learning classes.
- Career advancement opportunities.
- Recognitions and rewards.
- Positive work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
