Experienced Commercial Door Technician

VORTEX INDUSTRIES, LLC•Eden Prairie, MN

9d•$28 - $38

About The Position

Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial doors, docks, and related hardware. The role involves field service at customer sites and requires strong mechanical aptitude, problem-solving skills, attention to detail, safe work practices, and a commitment to quality workmanship. Technicians diagnose door-related issues, install hardware and systems, ensure work meets applicable safety and building-code standards, and communicate repair options and cost-effective solutions to customers. Vortex provides ongoing training in commercial and retail door openings, hardware, storefront glazing, automatic doors, manual doors, dock equipment, and hollow metal doors, frames, and hardware. The position offers opportunities for career advancement and industry certifications. Work takes place in a fast-paced, results-oriented environment, with full-time shifts available during business hours from 7:00 AM to 5:30 PM, Monday through Friday. Some overtime and on-call hours are required.

Requirements

At least 2 years of experience in the commercial door service industry; the description also identifies storefront door or hollow metal door industry experience as relevant.
High school diploma or equivalent.
Excellent mechanical and technical skills.
Ability to move items weighing 50 pounds or more.
Ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
Interpersonal skills to relate to customers and solve issues.
Excellent communication skills and ability to collaborate with others under varying conditions.
Excellent problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment.
Ability to be persuasive with customers when necessary.
Attention to detail and commitment to quality workmanship.
Reliable and self-motivated.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Ability to perform calculations involving fractions and accurately read a tape measure.
Knowledge of safety regulations and adherence to safety protocols.
Knowledge of computers.
Ability to drive a company vehicle and possess a valid driver's license.
Must pass a drug test, background check, and motor vehicle check.

Nice To Haves

AAADM certification; not required.
Willingness to learn welding; training can be provided.

Responsibilities

Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and repair door-related issues, including problems with closers, hinges, locks, and electrical components.
Install and configure locks, handles, closers, low-voltage systems, and access control systems.
Ensure installed doors meet safety and building-code regulations and standards.
Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Identify and resolve technical issues with doors efficiently and communicate cost-effective solutions to customers.
Perform quality checks on installations and repairs to ensure they meet company standards.
Work some overtime and on-call hours.
Drive a company vehicle to conduct customer service visits.