Experienced Commercial Door & Dock Technician

DuraServ Corp • Huntsville, AL

4d

About The Position

DuraServ is seeking an experienced Commercial Door & Dock Technician to install, service, and maintain commercial dock and door equipment, including rolling and sectional doors, dock levelers, and related systems. The technician performs mechanical and electrical troubleshooting, identifies root causes, and completes repairs and installations to manufacturer standards. Work includes reading manuals, wiring diagrams, and technical documentation, and using hand tools, power tools, and welding equipment to fabricate hardware as needed.

The technician works independently in the field, makes technical decisions, manages service calls and installations, and supports teammates on larger projects. The role involves daily travel to customer sites, maintaining safe and clean job sites, documenting work and parts, and communicating service updates and recommendations professionally to customers. Fieldwork takes place in varying outdoor conditions and requires frequent standing, bending, ladder use, and regular lifting up to 50 pounds.

DuraServ describes itself as a national leader in commercial dock and door solutions, operating across the U.S. since 2001. The company emphasizes technician autonomy, safety, technical quality, customer service, training, and advancement opportunities.

Requirements

• Valid, current state-issued driver's license; field travel to customer sites is daily.
• Ability to meet the physical demands of regular outdoor fieldwork, frequent ladder use, and regularly lifting up to 50 pounds.
• Hands-on knowledge of mechanical and electrical systems, and comfort with welding, hydraulics, and fabrication.
• Ability to work independently, manage tools and job sites, and make technical decisions in the field.
• Ability to communicate complex technical information clearly and professionally with customers.

Nice To Haves

• High School Diploma or equivalent; trade school certificate or diploma is accepted and valued.
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
• At least 3 years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards, including rolling doors, sectional doors, dock levelers, and related systems.
• Perform mechanical and electrical troubleshooting and diagnose root causes across a wide range of equipment types.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs.
• Maintain a safe, clean job site and comply with OSHA policies, PPE requirements, and fall protection standards.
• Document service activity, including work performed, parts used, and recommendations for future maintenance.
• Provide customers with clear job-status updates and explain additional service needs professionally and without overselling.
• Support teammates on larger installations and adapt to changing schedules.

Benefits

• Competitive hourly pay commensurate with experience and skill level.
• Autonomy and trust, with tools and freedom to do the job appropriately.
• Full benefits package including medical, dental, vision, and 401K with company match.
• Company-provided life insurance and short-term disability.
• Premium tools, ongoing paid training, and manufacturer certifications.
• High-performance team environment.
• Clear advancement track, with leadership opportunities for those interested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed