Experienced Commercial Door & Dock Technician

DuraServ Corp • Brooklyn Heights, OH

2d • Onsite

About The Position

DuraServ is seeking experienced commercial door and dock technicians who can diagnose with precision, install with pride, and own the outcome. This role is crucial for ensuring the continuous operation of distribution centers and cold chains by maintaining and servicing commercial dock and door systems. Experienced technicians will work independently, handle complex service calls and installations, and make technical decisions in the field with autonomy. The company values technicians who are the reason a customer's facility keeps running and offers an environment where their expertise is recognized and rewarded.

Requirements

• Valid, current state-issued driver's license.
• Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly.
• Hands-on knowledge of mechanical and electrical systems.
• Comfortable with welding, hydraulics, and fabrication.
• Ability to represent DuraServ with professionalism on every call.
• Ability to handle jobs others can't and ensure jobs are completed correctly.

Nice To Haves

• High School Diploma or equivalent; trade school certificate or diploma accepted and valued.
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
• 3+ years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards, including rolling doors, sectional doors, dock levelers, and related systems.
• Perform mechanical and electrical troubleshooting across a wide range of equipment types to diagnose root causes.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware.
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs.
• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards.
• Document all service activity with precision, including work performed, parts used, and recommendations for future maintenance.
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs.
• Support teammates on larger installations and remain flexible to changing schedules.

Benefits

• Competitive hourly pay commensurate with experience and skill level.
• Autonomy and trust to do the job the right way.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-provided life insurance, short-term and long-term disability.
• Premium tools.
• Ongoing paid training.
• Manufacturer certifications.
• Clear advancement track for technical excellence leading to leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED