Experienced Commercial Door & Dock Technician

DuraServ Corp • Jacksonville, FL

5d • Onsite

About The Position

DuraServ is seeking experienced technicians who excel at diagnosing, installing, and owning the outcome of commercial dock and door systems. These systems are critical infrastructure, and when they fail, operations can halt. Experienced technicians are central to DuraServ's operations, working independently to handle complex service calls and installations, making technical decisions in the field with autonomy. The role requires a high level of trust and technical expertise, with technicians being the reason a customer's facility continues to operate.

Requirements

• A true problem-solver — finds root causes and delivers lasting solutions, not temporary fixes that bring a callback.
• Technically fluent — hands-on knowledge of mechanical and electrical systems, and comfortable with welding, hydraulics, and fabrication.
• Self-managed — runs their day, tools, and job site like a professional without waiting to be told.
• Physically capable — regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 pounds.
• Customer-facing confident — communicates complex technical information clearly and represents DuraServ with professionalism on every call.
• A competitor — takes pride in being the technician who handles the jobs others can't, and doesn't leave a job site until it's right.
• Valid, current state-issued driver's license — field travel to customer sites is daily.
• Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly.

Nice To Haves

• High School Diploma or equivalent — trade school certificate or diploma accepted and valued.
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
• 3+ years of hands-on experience with commercial dock and door systems — including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems.
• Perform mechanical and electrical troubleshooting across a wide range of equipment types — diagnose root causes, not symptoms.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately.
• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards.
• Document all service activity with precision — work performed, parts used, and recommendations for future maintenance.
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling.
• Support teammates on larger installations and remain flexible to changing schedules.

Benefits

• Competitive hourly pay commensurate with your experience and skill level
• Autonomy and trust — given the tools and the freedom to do your job the right way
• Full benefits package: medical, dental, vision, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• Premium tools, ongoing paid training, and manufacturer certifications
• A high-performance team environment
• Clear advancement track — technical excellence leads to leadership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED