Experienced Commercial Door Technician

Vortex Industries.•Eden Prairie, MN

About The Position

Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, troubleshoot, and maintain commercial doors, docks, and related hardware. The role serves customers at their sites and requires safe, efficient field work, strong mechanical aptitude, attention to detail, and a commitment to quality workmanship. The technician diagnoses door-related issues, installs and configures hardware and systems, ensures work meets safety and building-code standards, and provides customers with explanations and cost-effective solutions. Welding training may be provided for technicians who want to learn. Vortex offers industry training in commercial and retail door openings, hardware, storefront glazing, automatic doors, hollow metal doors and frames, and dock equipment. The work is fast-paced and results-oriented, with ongoing training and opportunities for career advancement. Shifts are available during business hours, Monday through Friday, with some overtime and on-call hours required.

Requirements

At least 2 years of experience in the commercial door service industry; storefront door or hollow metal door experience is considered.
High school diploma or equivalent.
Excellent mechanical and technical skills.
Ability to move items weighing 50 pounds or more; continuously lift and bend; climb ladders up to 20 feet; work on knees for extended periods; and operate power tools.
Interpersonal skills to relate to customers and solve issues.
Excellent communication skills and ability to collaborate with others in varying conditions.
Problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment and be persuasive with customers when necessary.
Attention to detail and commitment to quality workmanship.
Reliable and self-motivated.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
Knowledge of safety regulations and adherence to safety protocols.
Computer knowledge.
Ability to drive a company vehicle and possess a valid driver's license.
Must pass a drug test, background check, and motor vehicle check.
Must be able to work some overtime and on-call hours.

Nice To Haves

AAADM certification; it is a plus but not required.
Willingness to learn welding; training can be provided.

Responsibilities

Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and repair door-related issues, including problems with closers, hinges, locks, and electrical components.
Install and configure door hardware and systems, including locks, handles, closers, low-voltage components, and access control systems.
Ensure installed doors meet applicable safety and building-code regulations and standards.
Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Identify and resolve technical issues with doors efficiently.
Communicate with customers and offer cost-effective solutions.
Perform quality checks on installations and repairs to ensure they meet company standards.
Work safely and efficiently at customer sites.