Experienced Industrial Commercial Door Technician
About The Position
Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The technician will handle a variety of service calls at customer sites, diagnosing issues and completing work safely and efficiently. The role requires strong mechanical aptitude, attention to detail, problem-solving skills, and a commitment to quality workmanship and customer service. Vortex provides training in commercial and retail door openings, hardware, storefront glazing, automatic doors, manual-operated doors, dock equipment, and hollow metal doors, frames, and hardware. Ongoing training and potential industry certifications support continued learning and career advancement. The work is fast-paced and results-oriented, and the technician must be able to drive a company vehicle, work some overtime and on-call hours, and pass drug, background, and motor vehicle checks.
Requirements
- At least 4 years of experience in the commercial door service industry.
- High school diploma or equivalent.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
- Interpersonal skills to relate to customers and solve issues.
- Excellent communication skills and ability to collaborate under varied conditions.
- Strong problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment and be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliability and self-motivation.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Ability to perform calculations involving fractions and read a tape measure accurately.
- Knowledge of safety regulations and adherence to safety protocols.
- Computer knowledge.
- Ability to drive a company vehicle and possess a valid driver license.
- Must pass a drug test, background check, and motor vehicle check.
- Must be able to work some overtime and on-call hours.
Nice To Haves
- AAADM certification.
- Willingness to learn welding.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure hardware such as locks, handles, closers, low-voltage components, and access control systems.
- Ensure installed doors meet applicable safety and building-code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical issues efficiently, communicating cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
Benefits
- Comprehensive pay.
- Health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
- Industry-best training in a state-of-the-art training facility.
- Career advancement opportunities.
- Continued learning classes and options for industry certifications.
- Strong safety culture.
- Positive work environment.
- Recognitions and rewards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
