Experienced Automotive Service Technician | AutoNation CDJR North Columbus

AutoNation • Columbus, OH

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About The Position

The Skilled Technician performs vehicle repair and maintenance in accordance with dealer and factory standards. The role builds customer loyalty by developing trust and confidence in AutoNation as a provider of vehicle safety and reliability. Technicians work with factory training and tools, document repairs, and provide an exceptional customer experience. Performance is measured by targeted production and Customer Satisfaction Index results. Career growth opportunities may include Master-Certified Technician, Service Advisor, and Service Management roles.

Requirements

• High school diploma or equivalent.
• At least 2 years of automotive dealership technician experience.
• Experience diagnosing, maintaining, and repairing automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning systems.
• Experience with electrical diagnostics and repairs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

• CDJR OEM certification, ASE certification, or OEM certifications are preferred.
• Automotive technical training, which varies based on store needs.

Responsibilities

• Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
• Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools not inventoried by the Service department as special tools.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation and benefits.
• Paid training and OEM certification support.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED