About The Position

The Certified Automotive Service Technician performs vehicle repair and maintenance according to dealership and factory standards. The role builds customer loyalty by developing trust and confidence in AutoNation’s care for vehicle safety and reliability. Technicians work with service advisors and the Parts Department, diagnose and repair vehicle malfunctions when authorized, perform inspections, document work, maintain their tools, and keep current with factory information and training. Performance is measured by targeted production and Customer Satisfaction Index results.

Requirements

  • High school diploma or equivalent.
  • Minimum of 2 years of automotive dealership technician experience.
  • Experience diagnosing, maintaining, and repairing automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning.
  • Experience with electrical diagnostics and repairs.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
  • Passion for cars and customer service.

Nice To Haves

  • CDJR OEM certification, ASE certification, or other OEM certifications.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools that are not inventoried by the Service department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive pay and benefits.
  • Paid training and OEM certification support.
  • Career growth opportunities across service, sales, management, regional, and executive roles.
  • Career options through a nationwide network of locations.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Discounts and deals through YouDecide.
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