Expediter and Food Runner

Starfish Hospitality Group•Scottsdale, AZ

2d•Onsite

About The Position

Starfish Hospitality Group invites you to explore positions within our growing restaurant group. Our upscale, yet inviting, concept showcases Asian Coastal Cuisine across our tastefully designed restaurants, our Coastal Catering division, and our concession brand, The Cove by Starfish. We are dedicated to cultivating a positive and healthy culture, built on passion and commitment, and we pride ourselves on delivering unparalleled service with quality and consistency in every space. Our locations span from Southern Orange County to Scottsdale, Arizona. We are seeking a Kitchen Expo/Food Runner to join our dynamic kitchen team. This role is crucial for coordinating the flow of dishes from the kitchen to the dining area, ensuring that food is delivered promptly and accurately according to guest orders. The Kitchen Expo will act as a critical link between the kitchen staff and the front of house, facilitating communication and maintaining the pace of service.

Requirements

Experience in a kitchen or food service role, with a strong understanding of kitchen operations and ticketing systems.
Excellent organizational and communication skills to manage multiple tasks and interact effectively with kitchen and dining staff.
Ability to work in a fast-paced environment, managing stress and maintaining composure under pressure.
Keen attention to detail to ensure the accuracy and quality of prepared dishes.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Team-oriented approach, with the ability to support both kitchen and front of house teams.

Responsibilities

Deliver food promptly and accurately to the correct guests by table and position numbers.
Manage the order flow from the kitchen to ensure dishes are prepared in sequence and sent out to diners in a timely manner.
Check the presentation and quality of each dish before it is served to guarantee it meets the restaurant’s standards.
Safely transport multiple plates and beverages in a single trip.
Act as a communication hub between the kitchen and the dining room staff to relay messages about order status, dietary restrictions, and guest preferences.
Organize and prioritize food tickets to streamline kitchen operations and improve service efficiency.
Use and operate necessary restaurant tools and equipment efficiently.
Resolve any issues related to dish preparation or timing by coordinating with chefs and servers.
Multitask effectively in a high-pressure, fast-paced environment.