Exit Booth Agent- SLC Airport, UT

Enterprise Mobility • Salt Lake City, UT

9d • Onsite

About The Position

Enterprise Mobility’s National/Alamo brand is hiring an Exit Booth Agent to provide friendly, efficient service throughout the rental car process. The agent greets Emerald Aisle members, helps meet their needs, and provides vehicle selections according to Emerald Aisle program guidelines. The role also supports a welcoming and efficient environment for all customers and helps make transactions quick and efficient.

This position is onsite at Salt Lake International Airport, 3923 W Terminal Dr, Salt Lake City, UT 84122. Starting pay is $18 per hour. Available schedules are Thursday–Monday, 9:30 a.m.–6:00 p.m.; Sunday–Monday and Wednesday–Friday, 3:00 p.m.–12:30 a.m.; or Sunday–Tuesday and Thursday–Friday, 5:30 p.m.–2:00 a.m.

Requirements

• Must work with current employer for at least 6 months.
• Must be able to work one of the posted schedules.
• Must have a valid driver's license, with no more than 2 moving violations and/or at-fault accidents on the driving record within the past 3 years.
• Must have no drug- or alcohol-related convictions on the driving record within the past 5 years (DUI/DWI).
• Must be authorized to work in the United States and not require current or future work-authorization sponsorship from the company.
• Must be at least 18 years old.

Responsibilities

• Prepare rental documents accurately and completely.
• Verify vehicle information and VIN numbers for security and vehicle control.
• Offer Emerald Aisle members the refueling option.
• Keep the Exit Booth and surrounding areas neat and orderly.
• Keep the Exit Booth stocked with appropriate customer supplies.
• Give customers undivided attention while assisting them at the exit booth.
• Make eye contact and greet customers.
• Thank customers at the conclusion of transactions.
• Assist customers with directions, maps, local-area information, and appropriate service information; resolve customer-service issues efficiently as needed.
• Perform other customer-service duties to help meet customer service needs.
• Improve job performance through self-assessment, skill development, training, and goal setting.
• Maintain regular and reliable attendance and punctuality.
• Perform miscellaneous job-related duties as assigned.

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed