Seasonal Exit Booth Agent- Miami International Airport

Enterprise Holdings•Brownsville, FL

5d•Onsite

About The Position

Enterprise Mobility is hiring a Seasonal Exit Booth Agent for its National/Alamo brands at Miami International Airport. The role provides friendly, efficient service during the rental car process, with duties centered on customer assistance and exit-booth operations. This is a full-time seasonal position working 40 hours per week, with employment starting no earlier than November 1, 2026, and ending on or before April 30, 2027. Starting pay is $18 per hour. The position is located at 3900 NW 25th Street, Miami, FL 33142. Candidates must be available for one of the listed schedules, apart from religious observations: Schedule A is Friday through Tuesday, 3:00 p.m.–11:30 p.m., with Wednesday and Thursday off; Schedule B is Tuesday through Saturday, 3:00 p.m.–11:30 p.m., with Sunday and Monday off. Candidates should be flexible and willing to work nights, weekends, and holidays.

Requirements

Must be at least 18 years old.
High school diploma or GED equivalent required.
At least 1 year of prior customer service, retail, or administrative support experience.
Valid driver's license with no more than 2 moving violations and/or at-fault accidents on the driving record in the past 3 years.
No drug- or alcohol-related conviction on the driving record in the past 5 years.
Must be authorized to work in the United States and not require work authorization sponsorship now or in the future.
Must be able to understand, read, write, and speak English.
Must be willing to accept $18 per hour.
Must be available to work one of the listed schedules, apart from religious observations.
Must be able to work from November 1, 2026, through April 30, 2027.

Responsibilities

Prepare all rental documents accurately and completely.
Verify car information and VIN numbers for security and car control.
Offer the refueling option to Emerald Aisle members.
Maintain a neat and orderly appearance of the exit booth and surrounding areas.
Keep the booth stocked with appropriate supplies to meet customer needs.
Give customers undivided attention while assisting them at the exit booth.
Make eye contact, greet customers, and thank them at the conclusion of transactions.
Assist customers with directions, maps, local area information, and service information.
Resolve customer service issues effectively and efficiently.
Perform other customer service-related duties to ensure service levels meet customer needs.