Seasonal Exit Booth Agent- Miami International Airport

Enterprise•Miami, FL

4d•Onsite

About The Position

Enterprise Mobility is hiring a Seasonal Exit Booth Agent for its National/Alamo brands at Miami International Airport. The agent provides friendly, efficient customer service throughout the rental car process, with responsibilities including preparing rental documents, verifying vehicle information, assisting customers, and maintaining the exit booth and its supplies. This is a full-time seasonal position scheduled for 40 hours per week. Employment will start no earlier than November 1, 2026, and end on or before April 30, 2027. The starting pay is $18 per hour. Candidates must be available for one of two schedules, apart from religious observations: Schedule A is Wednesday and Thursday off, with Friday through Tuesday from 3:00 p.m. to 11:30 p.m.; Schedule B is Sunday and Monday off, with Tuesday through Saturday from 3:00 p.m. to 11:30 p.m. Flexible availability for nights, weekends, and holidays is required.

Requirements

Must be at least 18 years old.
High school diploma or GED equivalent required.
At least 1 year of prior customer service, retail, or administrative support experience.
Valid driver's license with no more than 2 moving violations and/or at-fault accidents on the driving record in the past 3 years.
No drug- or alcohol-related conviction on the driving record in the past 5 years.
Must be authorized to work in the United States and not require employment authorization sponsorship now or in the future.
Must be able to understand, read, write, and speak English.
Must be willing to accept $18 per hour.
Must be available to work one of the listed schedules, apart from religious observations.
Must be able to work from November 1, 2026, through April 30, 2027.
Must have flexible availability and be willing to work nights, weekends, and holidays.

Responsibilities

Prepare all rental documents accurately and completely.
Verify vehicle information and VIN numbers for security and vehicle control.
Offer Emerald Aisle members the refueling option.
Maintain the appearance of the exit booth and surrounding areas.
Keep the booth stocked with appropriate supplies for customers.
Give customers undivided attention while assisting them at the exit booth.
Make eye contact, greet customers, and thank them at the conclusion of transactions.
Assist customers with directions, maps, local-area information, and relevant service information.
Resolve customer service issues effectively and efficiently.
Perform other customer-service-related duties to meet service-level needs.