Exit Booth Agent- SLC Airport, UT

Enterprise • Salt Lake City, UT

4d • Onsite

About The Position

Enterprise Mobility’s National/Alamo brand is hiring an Exit Booth Agent to provide friendly, efficient service throughout the rental car process. The role serves Emerald Aisle members by greeting them, addressing their needs, and helping them select a vehicle in accordance with Emerald Aisle program guidelines. The agent helps make transactions quick and efficient and maintains a friendly environment for customers.

This position is onsite at Salt Lake International Airport, 3923 W Terminal Dr, Salt Lake City, UT 84122. Starting pay is $18 per hour. The schedule is Thursday through Monday, 4:00 PM to 12:30 AM.

Requirements

• Must work with current employer for at least 6 months.
• Must be able to work the posted schedule.
• Must have a valid driver's license, with no more than 2 moving violations and/or at-fault accidents on the driving record within the past 3 years.
• Must have no drug- or alcohol-related convictions on the driving record within the past 5 years (DUI/DWI).
• Must be authorized to work in the United States and not require work authorization sponsorship now or in the future.
• Must be at least 18 years old.

Responsibilities

• Prepare rental documents accurately and completely.
• Verify car information and VIN numbers for security and car control.
• Offer Emerald Aisle members the refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas.
• Keep the Exit Booth stocked with appropriate supplies.
• Give customers undivided attention while assisting them at the exit booth.
• Make eye contact, greet customers, and thank them at the conclusion of transactions.
• Assist customers with directions, maps, local-area information, and service information.
• Resolve customer service issues effectively and efficiently as needed.
• Perform other customer-service-related duties to meet service-level needs.
• Seek to improve job performance through self-assessment, skill development, training, and goal setting.
• Maintain regular and reliable attendance and punctuality.
• Perform miscellaneous job-related duties as assigned.

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed