Executive Meetings Manager | Sheraton DFW Airport | Irving, Texas
About The Position
The Executive Meetings Manager generates new business and manages assigned meetings, groups, and catering events from initial inquiry through completion. The role combines sales, client relationship management, and event coordination to maximize revenue while delivering an exceptional guest experience. The position reports to the Director of Sales (DOS) and Director of Catering (DOC). The manager prospects for new local group, meeting, and catering business; handles inquiries and proposals; conducts site tours; converts leads into contracted business; and negotiates and executes contracts for local groups of nine guestrooms or fewer and catering functions of 75 guests or fewer. The manager also coordinates assigned events from booking through completion, including room setup, food and beverage, audiovisual needs, timelines, billing, and special requests. The role serves as the primary client contact, communicates event requirements to hotel departments, maintains accurate information in designated systems, and follows up after events to develop repeat business. Additional responsibilities may be adjusted or expanded by the Directors of Sales and Catering based on business and operational needs.
Requirements
- Strong sales, negotiation, communication, organizational, and customer service skills.
- Ability to manage multiple events and priorities with excellent attention to detail.
- Ability to work independently while collaborating effectively with hotel teams.
- Flexibility to work occasional evenings, weekends, and holidays based on business and event needs.
Nice To Haves
- Hotel sales, catering, event management, hospitality, or related experience.
- Experience with hotel sales, catering, or event management systems.
Responsibilities
- Prospect and develop new local group, meeting, and catering business.
- Respond to inquiries, prepare proposals, conduct site tours, and convert leads into contracted business.
- Negotiate and execute contracts for local groups of nine guestrooms or fewer and catering functions of 75 guests or fewer.
- Manage assigned meetings and events from booking through completion, including room setup, food and beverage, audiovisual needs, timelines, billing, and special requests.
- Prepare and distribute BEOs and communicate event requirements to appropriate hotel departments.
- Serve as the primary client contact, ensuring event details are accurate and expectations are met.
- Detail and manage assigned group or catering business booked by other Sales and Catering team members, as needed.
- Conduct post-event follow-up and develop opportunities for repeat business.
- Maintain accurate sales, account, and event information in designated systems.
- Participate in sales initiatives, departmental meetings, and other revenue-generating activities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
