Executive Meeting Manager

Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar•Canonsburg, PA

About The Position

The Hilton Garden Inn Pittsburgh Southpointe is seeking an organized, detail-oriented, hospitality-driven Executive Meeting Manager to support the hotel's Sales Managers in planning, coordinating, and executing meetings, corporate events, and social functions. The role is a key liaison among clients, Sales Managers, hotel operations, banquet teams, and other departments, helping ensure events are executed seamlessly and provide an exceptional guest experience. It is suited to a hospitality professional who can manage details, build client relationships, coordinate competing priorities, and support revenue and occupancy goals. The Executive Meeting Manager supports events from initial inquiry through execution and post-event follow-up, serves as a day-to-day contact for assigned clients after event confirmation, and coordinates event requirements across hotel departments. The role also assists with client planning, proposals, account development, and opportunities to enhance the guest experience and generate additional event-related revenue.

Requirements

  • A minimum of 2 years of meeting, event, catering, or hospitality experience is preferred.
  • Strong understanding of meeting and event planning and execution.
  • Excellent client service and relationship-building skills.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to manage multiple events, clients, and deadlines simultaneously.
  • Strong leadership, communication, and interpersonal skills.
  • Professional presentation and customer service skills.
  • Excellent written communication skills, including grammar, punctuation, and spelling.
  • Intermediate to advanced computer skills.
  • Proficiency with Microsoft Office and other common business software.

Nice To Haves

  • Previous hotel experience is strongly preferred.
  • Experience supporting Sales Managers or working within a hotel sales or catering department is a plus.
  • Experience with Delphi or similar hotel sales and catering systems is preferred.

Responsibilities

  • Support Sales Managers through the meeting and event sales process, from initial inquiry through event execution and post-event follow-up.
  • Serve as a primary day-to-day contact for assigned clients once an event is confirmed.
  • Work with Sales Managers to understand client needs, expectations, and event objectives.
  • Coordinate food and beverage, room setups, audiovisual services, décor, floral arrangements, vendors, and other event requirements.
  • Prepare and maintain Banquet Event Orders (BEOs), event resumes, proposals, contracts, and related documentation.
  • Conduct client planning meetings and assist with property tours, menu selections, room setups, and other event-planning needs.
  • Identify opportunities to enhance the client experience and support additional food and beverage and event-related revenue.
  • Assist Sales Managers with client communication, follow-up, proposals, and account development.
  • Build client relationships that encourage repeat business and long-term partnerships.
  • Collaborate with Sales Managers, Revenue Management, Hotel General Managers, and operations leadership to maximize profitability while maintaining guest satisfaction.
  • Review final event details and communicate client requirements accurately to the appropriate hotel departments.

Benefits

  • 401(k) with match
  • Medical, dental, and vision benefits
  • Paid Time Off (PTO)
  • Paid holidays
  • Paid parking
  • Paid UFC GYM membership
  • Team Member travel perks and discounts
  • Paid training
  • Career advancement pathways and continuous learning opportunities
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