Executive Meeting Manager

Sonesta Hotels • Washington, DC

1d • $30 - $32

About The Position

The Executive Meeting Manager generates conference business from local or national markets, maximizes sales, develops potential markets, and administers assigned responsibilities through delegation and attention to detail. The role plans and coordinates conference and social group activities and serves as the primary liaison between clients and hotel staff, focusing on meeting and exceeding client expectations.

Requirements

• High school diploma or equivalent vocational training certificate required.
• At least one year of sales experience in a similar operation.
• Fluent English.
• Ability to stand or move frequently within and outside the facility.
• Ability to carry or lift items weighing up to 25 pounds and handle objects.
• Strong communication skills and the ability to interact appropriately with guests, employees, and third parties.
• Ability to use computer software and hardware and maneuver a computer keyboard.
• Reading and writing ability for paperwork, management reports, interpreting results, giving and receiving instructions, and training.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem-solving, reasoning, motivating, and organizational abilities.
• Ability to travel to attend workshops, trade shows, conventions, and similar events.
• May require a valid driver's license.
• May be required to work nights, weekends, and/or holidays.

Nice To Haves

• Some college or a college degree.
• Prior experience within a four-star hotel brand.
• Degree in hospitality management.
• Knowledge of additional languages.

Responsibilities

• Solicit, negotiate, and confirm new and repeat business through lead follow-up, telemarketing, direct mail, referrals, internet prospecting, and other efforts to meet or exceed revenue goals.
• Plan, upsell, and coordinate event details with clients, including space requirements, meeting times, equipment, menus, and billing.
• Prepare and execute sales and catering contracts, event orders, and group resumes to support quality product delivery and customer satisfaction.
• Create and distribute effective written and verbal communications internally and externally.
• Develop and implement sales strategies using historical, current, and future hotel, market, and account trends.
• Develop and enhance relationships with key corporate, business, and travel industry accounts.
• Maintain accurate records and files consistent with the established automated or manual sales system.
• Participate in training, trade shows, field trips, and community, industry, and professional organizations to support visibility and sales and revenue goals.
• Complete special projects and other assigned responsibilities; participate in task forces and committees as requested.
• Interact with guests and other outside contacts, including professional organizations and community groups, to support satisfaction and business needs.
• Attend hotel and departmental meetings, training sessions, and other information meetings.
• Maintain regular attendance in accordance with hotel standards.
• Serve as a lobby ambassador when required.
• Travel to workshops, trade shows, conventions, and similar events as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) with company match.
• 401(k) retirement plan with company match.
• Paid vacation and sick time.
• Paid parental leave.
• Company-paid life insurance.
• Company-paid short-term and long-term disability.
• Hospital indemnity, critical illness, and accident insurance.
• Educational assistance.
• Sonesta hotel discounts.
• Additional perks and employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED