Executive Meeting Manager

StepStone Hospitality • Tampa, FL

13h

About The Position

Four Points by Sheraton Tampa Airport Westshore, managed by StepStone Hospitality, is seeking a motivated, results-driven, hospitality-focused Executive Meeting Manager to join its Sales team. The role generates new business, develops client relationships, and maximizes revenue by soliciting and booking small corporate meetings, group room blocks, training sessions, and other meetings and events. The manager identifies business opportunities, responds to inquiries, conducts site tours, negotiates contracts, and converts leads into confirmed bookings.

The position combines sales development, client relationship management, meeting and event coordination, and sales administration. The manager works with hotel departments to communicate confirmed business and support successful event execution, while maintaining accurate sales records, reporting activity, and complying with Marriott brand standards and StepStone Hospitality policies. The role reports to the Director of Sales & Marketing for assigned duties and offers a base salary of $50,000 annually, with a bonus opportunity subject to the company's bonus plan and terms.

Requirements

• Strong prospecting, negotiation, closing, and relationship-building skills.
• Understanding of hotel group sales, room block management, meeting space utilization, and Food & Beverage revenue opportunities.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple clients, leads, and deadlines.
• Self-motivated, goal-oriented, and comfortable working independently.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Professional appearance and demeanor when representing the hotel.
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays, based on business and client needs.

Nice To Haves

• Previous hotel sales, group sales, catering sales, or meeting and event sales experience is strongly preferred.
• Experience selling small corporate meetings, group room blocks, or meeting packages is preferred.
• Marriott or other branded hotel sales experience is highly desirable.
• Experience preparing sales proposals, contracts, and Banquet Event Orders (BEOs) is preferred.
• Familiarity with hotel sales and catering systems is preferred.

Responsibilities

• Proactively solicit and secure new business for small corporate meetings, group room blocks, training sessions, and events.
• Identify, prospect, and develop relationships with corporate accounts, local businesses, organizations, and meeting planners.
• Respond promptly to sales inquiries and requests for proposals (RFPs).
• Prepare proposals, negotiate rates, and secure contracts in accordance with hotel sales strategies.
• Conduct outside sales calls, client appointments, networking activities, and prospecting efforts.
• Maximize revenue through guest room blocks, meeting space rentals, Food & Beverage packages, and other hotel services.
• Maintain an active sales pipeline and consistently follow up on prospective business.
• Achieve established sales activity goals, booking targets, and revenue objectives.
• Identify opportunities for repeat business, referrals, and account development.
• Maintain knowledge of the local market, competing hotels, and emerging business opportunities.
• Build and maintain relationships with corporate clients, meeting planners, and local organizations.
• Serve as a professional and responsive point of contact throughout the sales and booking process.
• Conduct hotel site inspections, property tours, and client presentations.
• Understand client needs and recommend meeting and accommodation solutions.
• Communicate timely updates regarding proposals, contracts, meeting requirements, and booking details.
• Follow up with clients after events to strengthen relationships and encourage repeat business.
• Coordinate with Events, Food & Beverage, Culinary, Banquets, Front Office, and other hotel departments to communicate confirmed business.
• Prepare and communicate meeting specifications, room block requirements, event details, and client expectations.
• Assist with preparing and reviewing Banquet Event Orders (BEOs), group resumes, and other meeting documentation as required.
• Ensure proper turnover of confirmed business to the appropriate hotel departments.
• Participate in pre-event planning meetings and coordinate with operations to support successful meeting execution.
• Assist with resolving client concerns and ensuring guest satisfaction.
• Maintain accurate records of sales activities, client accounts, leads, proposals, contracts, and bookings.
• Update hotel sales and catering systems with current account and booking information.
• Prepare sales activity reports, booking updates, and pipeline forecasts.
• Monitor booking pace, account production, and future business opportunities.
• Participate in Sales meetings, revenue strategy discussions, and hotel operational meetings.
• Maintain compliance with Marriott brand standards, StepStone Hospitality policies, and established sales procedures.
• Perform additional duties as assigned by the Director of Sales & Marketing or hotel leadership.

Benefits

• Bonus opportunity, subject to the company's applicable bonus plan, performance criteria, and program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed