Executive Meeting Manager

Sage Hospitality Group•Austin, TX
•Onsite

About The Position

Sage Hospitality Group is hiring an Executive Meeting Manager at Hotel Van Zandt in Austin, Texas. Hotel Van Zandt is located in the Rainey Street District and has 319 guest rooms and more than 25,000 square feet of meeting space. The Executive Meeting Manager is the primary liaison among clients, sales teams, restaurant partners, and hotel operations. The role plans, details, and executes assigned group and catering business, including meetings, events, private dining experiences, room blocks, banquet functions, and group programs. It also drives revenue through small-market catering sales, private dining room bookings, repeat events, upselling, and effective use of meeting and banquet space. The manager owns the client experience from initial inquiry through event execution and follow-up. The position works closely with Sales, Banquets, Culinary, Food and Beverage, Front Office, Engineering, Housekeeping, Revenue Management, and restaurant leadership to support guest satisfaction, revenue goals, and operational excellence. The role maintains client records and sales-system data, prepares contracts and event documentation, monitors performance and forecasts, and represents Hotel Van Zandt at client and community events.

Requirements

  • Minimum two to four years of experience in hotel catering sales, conference services, event management, restaurant private dining sales, or hotel group sales.
  • Strong knowledge of catering operations, conference services, banquet management, food and beverage operations, and hotel group sales.
  • Advanced event-planning, organization, and project-management skills.
  • Excellent negotiation, selling, client-relationship, and presentation skills.
  • Strong financial acumen, including understanding of revenue optimization and space utilization.
  • Ability to manage multiple priorities in a fast-paced environment and meet deadlines.
  • Strong written and verbal communication skills.
  • Working knowledge of Delphi and Opera, or comparable hotel sales and catering platforms such as Cvent and Engine.
  • Ability to identify creative revenue opportunities and maximize total account value.
  • Excellent problem-solving and decision-making skills.
  • Reliable transportation and a valid driver’s license for local sales activities.

Nice To Haves

  • More than two years of post-high-school education preferred.
  • Experience detailing group business and managing meeting logistics preferred.
  • Experience with private dining sales, restaurant events, and social catering preferred.

Responsibilities

  • Solicit, negotiate, and book new and repeat catering, event, and local group business through prospecting, networking, referrals, telemarketing, and other sales activities.
  • Develop new accounts and maximize catering and banquet revenue from local businesses, community organizations, existing hotel clients, and other prospects.
  • Respond promptly to leads, following up on new leads within 48 hours and contracted business within five working days.
  • Build client relationships, maintain customer profiles and trace systems, and identify rebooking and repeat-business opportunities.
  • Plan and detail events with clients, including space, schedules, menus, equipment, décor, themes, room blocks, and other function requirements.
  • Prepare contracts, banquet event orders, proposals, and other required event documentation, and maintain accurate, current client files.
  • Coordinate event planning and execution with hotel departments and restaurant leadership to meet client expectations.
  • Conduct site inspections, attend functions as needed, and resolve event issues, guest concerns, and operational changes proactively.
  • Optimize banquet space, menus, and upselling opportunities to meet or exceed revenue, productivity, activity, conversion, and detailing goals.
  • Prepare status, forecasting, weekly, monthly, and period-end reports; monitor booking pace, catering production, revenue forecasts, and PDR performance.
  • Manage time and expenses responsibly and maintain accurate information in Delphi, CI/TY, or designated sales and catering systems.
  • Maintain current knowledge of hotel products, menus, pricing, policies, procedures, local market conditions, and competition.
  • Serve as the primary sales contact for Private Dining Room opportunities at Geraldine’s and other designated restaurant venues; convert inquiries into bookings and coordinate their contracting and execution.
  • Collaborate with restaurant leadership to develop private dining packages, menus, promotions, and sales strategies and increase food and beverage revenue.
  • Identify and pursue upselling opportunities in menus, bars, audiovisual services, décor, room rentals, amenities, and other ancillary revenue streams.
  • Participate in forecast, resume, banquet, and operational planning meetings.
  • Represent Hotel Van Zandt and Sage Hospitality professionally at client engagements, community functions, industry events, and networking opportunities.
  • Maintain a neat, clean, business-like appearance and contribute to a positive, collaborative team environment.
  • Fulfill contractual obligations, service commitments, and client expectations while delivering personalized hospitality throughout planning and event execution.
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