Executive Meeting Manager

American Express Global Business Travel

4d • $55,300 - $102,700

About The Position

The Executive Meeting Manager supports as the primary client liaison and lead for executive-level meetings for a global pharmaceutical client. The role manages programs from contract turnover through final billing, coordinating clients, suppliers, hotels, destination management companies, air services, and other third parties. It oversees program timelines, budgets, financial forecasting, billing, and supplier payments; coordinates technology requirements and site inspections; and may participate in client presentations and program debriefs. The position is based in the United States and requires 25–40% travel.

Requirements

• 5–7 years of pharmaceutical meeting-planning experience, including at least 3 years supporting executive-level or C-suite meetings.
• Ability to communicate efficiently and expertly with C-suite-level clients.
• Ability to work accurately and promptly to meet deadlines.
• Strong technology and/or software solutions skills and analytical skills.
• Advanced-level experience with Microsoft Word and Excel.
• Advanced oral and written presentation skills.
• Present a polished and professional image consistent with organizational expectations.
• Availability to travel 25–40%.

Nice To Haves

• Four-year degree preferred.
• CMP designation preferred.
• Experience with meeting-industry technology, such as Cvent, preferred.

Responsibilities

• Establish a project workflow schedule with the client and suppliers to ensure timely and accurate handling of program details.
• Run programs in the business program management system from contract turnover meeting through final bill completion.
• Handle and negotiate additional hotel needs, destination management company, air, and other third-party contracts.
• Monitor attrition dates and cancellation policies to ensure contracted services are performed.
• Coordinate between Information Technology support and clients regarding web requirements for assigned programs.
• Coordinate and possibly attend site inspections as needed, and conduct program debriefs with clients.
• Work with accounting to complete the final bill and review final billing before invoicing the client.
• Participate in client presentations as requested; review processes and offer solutions or additions as needed.
• Forecast programs accurately and update business management systems with accurate financial information.
• Manage overall program budgets; review and audit program-related billing for accuracy; track and report expenses to clients; and communicate changes consistently.
• Initiate and reconcile supplier payments as needed.
• Work with the leader to forecast overall program financials and ensure monthly tracking of actuals.

Benefits

• Health and welfare insurance plans.
• Retirement programs.
• Parental leave.
• Adoption assistance.
• Wellbeing resources for employees and their immediate family.
• Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals.
• Access to over 20,000 courses on the learning platform and leadership courses.
• Internal candidates have first access to new job openings.
• Global Inclusion Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed