Executive HouseKeeper | DoubleTree by Hilton DFW North | Irving, TX

PM New•Irving, TX

1d•Onsite

About The Position

The Executive Housekeeper oversees all housekeeping and laundry functions and areas, ensuring they operate successfully. The role supervises cleanliness throughout the hotel, including guest rooms, lobbies, public areas, bathrooms, guest floors, and the bar and restaurant. The Executive Housekeeper selects, trains, and develops team members; directs, assigns, schedules, and instructs housekeeping and laundry staff; plans and conducts staff meetings; and attends other meetings to obtain and share relevant information. The position also manages housekeeping and laundry finances, including budgets and inventory controls, while maintaining adequate supplies for efficient department operations. The role requires flexibility to accommodate varying schedules, including nights, weekends, and holidays.

Requirements

Degree in Hotel Management or a related field.
At least 2 years of experience in housekeeping management, preferably in a hotel.
Experience in coaching, mentoring, and team building.
Excellent customer service, problem-solving, and conflict resolution skills.
Strong people skills and ability to interact constantly with team members.
Flexibility to work varying schedules, including nights, weekends, and holidays.

Nice To Haves

Hotel housekeeping management experience is preferred.

Responsibilities

Oversee housekeeping and laundry functions and areas.
Supervise cleanliness of guest rooms and hotel areas, including lobbies, public areas, bathrooms, guest floors, and the bar and restaurant.
Select, train, and develop team members.
Assign, schedule, instruct, and provide clear direction to housekeeping and laundry staff.
Plan and conduct staff meetings.
Attend related meetings to obtain and disseminate pertinent information.
Manage housekeeping and laundry budgets, finances, and inventory controls.
Ensure adequate supplies are available for efficient department operations.