Night Auditor | Doubletree by Hilton DFW North | Irving, Tx
About The Position
The Night Auditor performs nightly financial and front desk duties at Doubletree by Hilton DFW North in Irving, Texas. The role balances paperwork, cash drawers and deposits; reconciles credit cards and submits batches; and enters revenue, expenses and allowances into the front office system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary. The position also handles front desk tasks such as check-ins and check-outs, room scheduling and moves, late checkouts, stay-overs and other guest requests, and answers questions about hotel services and amenities. The role requires polite, positive interactions with hotel guests and team members, timely fulfillment of requests, and the ability to work under pressure. The employee must be able to work evening or overnight shifts and accommodate varying schedules, including nights, weekends and holidays. The work involves spending more than half the time standing or sitting, as well as walking, carrying or lifting up to 25 pounds, bending, twisting and climbing stairs.
Requirements
- Associate’s degree or six months to one year of related experience.
- Ability to work evening or overnight shifts.
- Strong computer skills.
- Strong people skills and the ability to interact politely and positively with guests and team members.
- Ability to fulfill requests in a timely manner, including challenging requests.
- Ability to work under pressure.
- Ability to accommodate varying schedules, including nights, weekends and holidays.
- Ability to stand or sit for more than half of the work time; walk; carry or lift up to 25 pounds; bend and twist; and climb stairs.
Responsibilities
- Balance paperwork, cash drawers and deposits.
- Reconcile credit cards and submit batches.
- Enter revenue, expenses and allowances into the front office system.
- Generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
- Perform front desk duties, including check-ins and check-outs, room scheduling and moves, late checkouts, stay-overs and handling other guest requests.
- Answer guests’ questions about hotel services and amenities.
- Interact politely and positively with guests and team members and fulfill requests in a timely manner.
Benefits
- Excellent pay.
- Hotel discounts.
- Food and beverage discounts.
- Opportunity to be part of a growing hotel company.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
