About The Position

The Night Auditor balances and reconciles nightly hotel paperwork and financial transactions, enters revenue, expenses, and allowances into the front office system, and generates daily reports. The role also performs front desk duties, including guest check-ins and check-outs, room scheduling and moves, late checkouts, stay-overs, and responding to guest requests. The Night Auditor answers questions about hotel services and amenities and is expected to interact with guests and team members politely and positively, including when fulfilling challenging requests under pressure.

Requirements

  • An Associate’s Degree or six months to one year of related experience.
  • Ability to work evening and overnight shifts.
  • Strong computer skills.
  • Ability to interact with hotel guests and team members politely and positively, and fulfill requests in a timely manner.
  • Ability to work well under pressure.
  • Ability to accommodate varying schedules, including nights, weekends, and holidays.
  • Ability to stand or sit, carry or lift up to 25 pounds, walk, bend or twist, and climb stairs.

Responsibilities

  • Balance paperwork and the cash drawer, prepare deposits, reconcile credit cards, and submit batches.
  • Enter revenue, expenses, and allowances into the front office system.
  • Generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Complete front desk duties, including check-ins and check-outs, room scheduling and moves, late checkouts, stay-overs, and other guest requests.
  • Answer guests’ questions about hotel services and amenities.

Benefits

  • Excellent pay
  • Hotel discounts
  • Food and beverage discounts
  • Opportunity to be part of a growing hotel company
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