Executive HouseKeeper | DoubleTree by Hilton DFW North | Irving, TX

PM Hotel Group•Irving, TX

9h•Onsite

About The Position

The Executive Housekeeper oversees all housekeeping and laundry functions and areas, ensuring they operate successfully and help make the hotel feel like home for guests. The role supervises cleanliness throughout guest rooms and hotel spaces, develops and directs staff, and manages housekeeping and laundry finances, budgets, inventory, and supplies. The position requires accommodating varying schedules, including nights, weekends, and holidays.

Requirements

Degree in Hotel Management or a related field.
At least 2 years of experience in housekeeping management; hotel experience is preferred.
Experience in coaching, mentoring, and team building.
Excellent customer service, problem-solving, and conflict resolution skills.
Strong people skills and ability to interact constantly with team members.
Ability to accommodate varying schedules, including nights, weekends, and holidays.

Nice To Haves

Housekeeping management experience in a hotel.

Responsibilities

Supervise cleanliness of guest rooms and hotel areas, including lobbies, public areas, bathrooms, guest floors, and the bar/restaurant.
Select, train, and develop team members.
Assign, schedule, and instruct housekeeping and laundry staff, providing clear direction about work details.
Plan and conduct staff meetings and attend other related meetings to obtain and disseminate pertinent information.
Manage housekeeping and laundry finances, including budgets and inventory controls, and ensure adequate supplies for efficient department operations.