Hotel Housekeeping Manager - Executive Housekeeper
About The Position
The Executive Housekeeper leads the housekeeping team and manages the hotel’s housekeeping and laundry departments to ensure maximum service quality and overall cleanliness of guest rooms and public areas. The role fosters a positive, cooperative work environment between staff and management and supervises housekeeping employees in accordance with organizational policies and applicable laws. Supervisory duties include interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, planning and assigning work, directing employees, addressing complaints, and resolving problems.
Requirements
- High school diploma or equivalent.
- Three years of experience in a housekeeping function in a hotel or similar industry.
- Two years of supervisory experience.
- Computer knowledge, including intranet and property management systems.
- Valid driver's license and an acceptable driving history, subject to company approval.
Responsibilities
- Manage the housekeeping and laundry departments to ensure maximum service quality.
- Ensure overall cleanliness of the hotel, including guest rooms and public areas.
- Foster a positive, cooperative work environment between staff and management.
- Supervise housekeeping employees in accordance with organizational policies and applicable laws.
- Interview, hire, train, and appraise employees; reward and discipline staff as appropriate.
- Plan, assign, and direct work, address complaints, and resolve problems.
Benefits
- Weekly pay
- Paid vacation, sick days, and holidays
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Travel discounts on branded properties
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
