Executive Director

NuCare Senior Living•Madison, WI

13d•$65,000 - $85,000•Onsite

About The Position

The Executive Director leads the overall operations, regulatory compliance, and performance of an assisted living community. The role oversees resident care, staffing, finances, quality assurance, and resident and family satisfaction, while ensuring compliance with Wisconsin DHS 83, HCBS requirements, and internal standards for resident-centered care. The Executive Director directs regulatory readiness and quality assurance; leads department heads and community staff; ensures high-quality services aligned with individualized service plans; and manages admissions, occupancy, budgeting, billing, payroll, and expense control. The role also represents the community to residents, families, referral partners, regulators, vendors, healthcare partners, and the public, and supports outreach and tours. This is a full-time leadership role that may involve occasional evening or weekend responsibilities. Work may include walking the building, interacting with residents, and responding to on-site emergencies.

Requirements

At least 2–3 years of experience in senior living, healthcare, or long-term care administration.
Strong knowledge of Wisconsin DHS 83 regulations and best practices in assisted living operations.
Leadership experience and demonstrated ability to manage people, processes, and budgets effectively.
Excellent communication, organizational, and decision-making skills.
Must meet administrator qualification standards for assisted living facilities in Wisconsin.

Nice To Haves

Bachelor’s degree in healthcare administration, business, nursing, or a related field preferred.

Responsibilities

Ensure compliance with Wisconsin Administrative Code DHS 83, HCBS settings rules, and applicable federal, state, and local laws.
Prepare for and respond to state surveys and inspections, including implementing plans of correction.
Maintain licensing requirements and keep facility documentation and postings up to date.
Oversee operations, safety programs, emergency preparedness, and health monitoring standards.
Hire, supervise, and evaluate department heads and community staff.
Foster a positive, resident-focused culture through leadership.
Conduct team meetings and staff development, and ensure required training compliance under DHS 83.15 and 83.17.
Monitor staffing levels and scheduling to ensure adequate coverage and support.
Ensure care and services meet high-quality standards and align with individualized service plans.
Promote open communication with residents and families and address concerns promptly and professionally.
Oversee admissions, move-ins, and discharges to maintain appropriate occupancy levels.
Develop and manage the community operating budget and ensure responsible use of resources.
Oversee billing, payroll, and expense control in coordination with corporate or ownership entities.
Monitor census, revenue, and collections to support financial sustainability.
Represent the community to prospective residents, families, referral partners, and the public.
Build and maintain relationships with regulatory agencies, vendors, healthcare partners, and the broader community.
Support outreach efforts and tours to maintain targeted occupancy levels.