Executive Director

Heartfields at Cary • Cary, NC

2d

About The Position

TerraBella Senior Living is seeking an Executive Director to lead the operation and management of a senior living community. The role is responsible for operating the community in accordance with owner and management standards and applicable laws and regulations, while promoting a clear, customer-focused, resident-centered vision. The Executive Director leads business development, revenue growth, occupancy, financial performance, and regulatory compliance, and oversees all community departments and programs.

The position includes managing budgets and expenses, monitoring financial results, and implementing corrective plans when needed. The Executive Director is expected to build local business relationships, strengthen referral pipelines, maximize move-ins, and maintain effective resident records. The role also requires working knowledge of community programs such as memory care, clinical services, dining, and social programs.

Requirements

• Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or a health-related field.
• At least three years of managerial experience, preferably in senior living, health care, or hospitality.
• Previous management experience, including hiring, coaching, performance management, daily operations supervision, and discipline.
• Demonstrated success managing operating expenses.
• Administrator license or certification.
• Ability to provide confident leadership and inspire and motivate others.

Nice To Haves

• Previous sales experience.

Responsibilities

• Manage community operations in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and applicable federal, state, and local laws and regulations.
• Communicate and model a clear, customer-focused vision based on a resident-centered model of care.
• Build local relationships that generate business for the community, price services effectively, and support revenue growth and market position.
• Ensure an effective external business development strategy is in place, assign clear accountabilities, evaluate results, and adjust plans to maximize referral leads and move-ins.
• Maintain knowledge of state regulations, policies, and procedures governing residents and ensure compliance.
• Ensure resident administrative files are maintained, current, and compliant with state regulations.
• Meet financial targets with the goal of maximizing capital partners’ return.
• Maintain functional knowledge of operating programs, including memory care, clinical, dining, and social programs.
• Prepare and adhere to the community budget.
• Achieve or exceed budgeted revenue by maximizing occupancy and room rates.
• Review monthly financial statements and implement action plans to address deficiencies.
• Manage key non-labor operating costs in line with budgeted levels.
• Submit monthly expenses and budget data on time in accordance with policies and internal business controls.
• Meet NOI and occupancy expectations.
• Oversee all departments and ensure efficient operations and compliance with the approved Operating Budget’s financial goals.
• Hire, coach, manage performance, supervise daily operations, and administer discipline.

Benefits

• Competitive pay
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• Paid holidays
• 401(k) with employer match
• Paid training
• Career growth opportunities
• Wellness-related benefits
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Director