Executive Director

Arbors at Dracut•Dracut, MA

About The Position

The Executive Director leads an assisted living community in Dracut, Massachusetts, with responsibility for community-wide operations, leadership, resident and family engagement, financial performance, compliance, safety, and occupancy. The role calls for an accountable, detail-oriented leader who manages multiple priorities with urgency, anticipates issues, builds trust with residents, families, and staff, and balances compassionate leadership with clear expectations and measurable results. The Executive Director oversees departments and develops department heads who take ownership of outcomes. The role includes implementing and managing annual budgets, monitoring staffing and operational metrics, ensuring regulatory and safety compliance, and supporting marketing, outreach, and community relationships to maintain and grow occupancy. The leader is expected to learn the organization’s practices, earn trust, and then suggest thoughtful operational improvements.

Requirements

Bachelor’s degree or equivalent experience in human services management, housing management, nursing home management, or a related field.
At least 1 year of verifiable experience in Home Care, Assisted Living, or Skilled Nursing.
Demonstrated administrative and supervisory leadership experience.
Strong financial acumen and operational discipline.
Exceptional attention to detail and ability to manage multiple priorities with urgency.
Proactive approach to anticipating issues.
Strong interpersonal skills and ability to lead with compassion while holding teams accountable.

Responsibilities

Oversee all departments and ensure consistent execution of policies and service standards.
Develop department heads who take ownership of outcomes.
Foster clear expectations and measured performance.
Maintain visible, approachable leadership throughout the community.
Ensure residents and families receive responsive, compassionate support.
Lead organized staff and resident meetings with clear agendas and documented follow-up.
Build trust through consistent communication and reliability.
Implement and manage annual budgets with disciplined oversight.
Monitor staffing plans and ensure appropriate coverage at all times.
Analyze operational data and provide timely, accurate recommendations.
Track performance metrics and act quickly when adjustments are needed.
Ensure full regulatory compliance.
Enforce OSHA and safety standards.
Maintain structured systems to monitor performance across service areas.
Support marketing and outreach efforts to maintain and grow occupancy.
Build strong community relationships rooted in trust and professionalism.