Executive Director

The Kensington in Fort Madison • Fort Madison, IA

9d

About The Position

Agemark Senior Living is seeking a hands-on Executive Director to lead the day-to-day operations of The Kensington in Fort Madison, Iowa. The role involves building strong teams, delivering exceptional resident experiences, and managing a financially healthy community while maintaining high standards of care, compliance, and culture.

The Executive Director leads staff and department heads, supports employee development, and fosters a safe and positive work environment. The role also partners with residents, families, service providers, and care staff to support personalized care, resident safety, dignity, and independence. The Executive Director is accountable for occupancy and growth, sales and outreach efforts, budgets, billing, collections, vendor bids, expenses, staffing, scheduling, and ongoing improvement.

This is a leadership position with responsibility for people, operations, and financial performance. Agemark describes a collaborative culture with regional support, established systems, and Life Enrichment programs, as well as opportunities to set goals, drive innovation, and be recognized for results. Compensation and benefits are described as competitive, with details shared during the interview process.

Requirements

• Prior experience in senior housing, healthcare, or a related industry is required.
• At least 2 years of experience managing both staff and a budget.
• Demonstrated integrity, sound judgment, and dependable follow-through.
• Excellent verbal and written communication skills and strong problem-solving instincts.
• Comfort with technology, including social media and routine computer use.
• Strong attention to detail and discretion with confidential information.
• Flexibility to work evenings, weekends, or holidays as community needs require.
• Ability to build relationships with staff, residents, families, and the broader community network.

Nice To Haves

• A degree in healthcare, business, nursing, geriatrics, or a related field is preferred.

Responsibilities

• Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department.
• Hire, train, and supervise the team; mentor department heads and support their leadership development.
• Coach and develop staff, create development plans, recognize performance, and communicate effectively.
• Run daily stand-ups, weekly leadership meetings, and monthly staff and safety meetings.
• Address performance issues and grievances fairly and foster a safe, positive work environment.
• Partner with families, service providers, and staff to deliver personalized, consistent care.
• Support resident safety, dignity, and independence through emergency protocols and support systems.
• Work with the Director of Nursing to guide families through care planning, problem resolution, and major decisions.
• Measure resident satisfaction through surveys and regular one-on-ones, and champion Life Enrichment programming, including joining at least one resident outing each month.
• Own occupancy goals of 95% or more and lead sales, marketing, and community outreach efforts.
• Partner with the Sales Director and Family Service Coordinator to meet monthly sales targets.
• Build and operate within the annual community budget.
• Oversee billing, collections, vendor bids, and expense management.
• Manage staffing and scheduling to control labor costs and overtime.
• Set and track quarterly and annual goals and pursue continuous improvement.

Benefits

• Competitive compensation and benefits; details are shared during the interview process.
• Collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs.
• Room to grow, set goals, drive innovation, and be recognized for results.
• Opportunity to lead a mission-driven community and directly improve residents' lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed