Executive Director

City of New York•New York City, NY

About The Position

The Executive Director leads child care data strategy, management, analysis, reporting, and administrative systems for the Division of Child and Family Well-Being (CFWB) at the Administration for Children’s Services (ACS). Reporting to the Associate Commissioner of Strategy, Research, and Provider Partnerships, the role ensures that these systems support child care operational excellence, policy implementation, performance management, and strategic decision-making. The position develops a multi-year roadmap for child care data systems and reporting, helps modernize data management and analysis systems, and provides technical leadership on data architecture, reporting, and information management. It also establishes governance and quality standards and ensures data is reliable, accessible, and useful for operational and strategic decisions. The Executive Director provides strategic leadership for the Child Care Data Analysis, Strategy, and Management systems team, directly supervising 2–3 staff. The role builds partnerships across CFWB, ACS, other City agencies, and technical stakeholders, and advises CFWB leadership on child care operations data, performance measurement, and operational strategy. The position is open only to candidates who are permanent, not provisional, in the civil service title of Computer Specialist (Software).

Requirements

Must be permanent, not provisional, in the civil service title of Computer Specialist (Software).
Must meet the Computer Specialist (Software) qualification requirements through one of the stated education and experience pathways: a bachelor’s degree with 24 semester credits in computer science or a related field and two years of qualifying full-time software experience; a high school diploma or equivalent and six years of qualifying full-time software experience; or an equivalent combination of education and experience.
Qualifying software experience includes designing, programming, debugging, maintaining, implementing, or enhancing software applications; systems programming; systems analysis and design; data communication software; or database design and programming.
The required experience pathway includes at least one year as a project leader or major contributor on a complex project.
All candidates must have a four-year high school diploma or equivalent and at least one year of satisfactory full-time software experience as a project leader or major contributor on a complex project.
For the stated Assignment Level IV special note, candidates must have one year of satisfactory experience as a project leader or major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.
Experience in computer operations, technical support, quality assurance, hardware installation, help desk work, or end-user work is not accepted toward the minimum qualification requirements.
Candidates claiming project leader or major contributor experience must explain in detail how that experience qualifies.

Responsibilities

Develop and guide a multi-year strategic roadmap for child care data systems and reporting capabilities in collaboration with CFWB and Child Care Operations leadership.
Identify opportunities to improve operational effectiveness through enhanced back-end access to legacy administrative data systems, including ACCIS and RACL.
Lead modernization of child care data management and analysis systems, including real-time reporting infrastructure.
Maintain advanced knowledge of front- and back-end use of child care voucher administrative data systems, including ACCIS, RACL, and related data environments.
Use structured programming languages, database technologies, backend access, querying, data mining, and reporting capabilities to improve access to administrative data and support adaptive, real-time analysis and reporting.
Oversee development of complex data extracts, reporting methodologies, and analytical frameworks.
Establish standards for data quality, integrity, validation, and documentation.
Provide technical leadership on data architecture, reporting design, and information management practices.
Establish and maintain standards for data governance, reporting consistency, and performance measurement.
Ensure data is reliable, accessible, and actionable for operational and strategic decision-making.
Oversee reporting frameworks for program monitoring, planning, forecasting, and policy analysis.
Promote data-informed decision-making across Child Care Operations and other ACS offices.
Lead the Child Care Data Analysis, Strategy, and Management systems team, including direct supervision of 2–3 staff, setting priorities, and fostering innovation, collaboration, continuous improvement, and customer service.
Build and manage partnerships across CFWB, ACS, other City agencies, and technical stakeholders.
Advise CFWB leadership on child care operations data, performance measurement, and operational strategy.
Support policy development, planning, and operational initiatives through data and systems expertise.