Executive Director
About The Position
The Executive Director leads and directs the overall operations of the Community in accordance with residents’ needs, government regulations, and Villas of Holly Brook policies and procedures. The role is responsible for maintaining excellent service quality and high occupancy while meeting financial goals within established budget guidelines. The position requires effective communication with residents, families, staff, community officials, state hospitals, and the general public. The Executive Director promotes the organization’s policies, procedures, and mission, and works with staff and residents using sound judgment, diplomacy, and confidentiality. The role also involves financial reporting and management of multiple budgets, along with budgeting, sales, and marketing activities. The position requires flexible working hours and weekend work to meet the demands of the role.
Requirements
- Two years of management experience.
- Two years of Memory Care experience required.
- Any and all licenses must be in good standing.
- Ability to communicate effectively with residents, families, staff, community officials, state hospitals, and the general public.
- Compassion for and desire to work with older adults.
- Ability to work responsibly as a team member and independently.
- Honesty, fairness, dependability, and respect for confidentiality and others’ rights and privacy.
- Intermediate computer skills in word and data processing and spreadsheets.
- Negotiation and conflict-management skills.
- Business skills in budgeting, soft sales, and marketing.
- Ability to work with employees at all levels.
- Coaching, mentoring, and development skills.
- Ability to manage complex resident relationships persuasively and diplomatically and to manage conflict.
- Experience with financial reporting and managing multiple budgets.
- Ability to work flexible hours due to the demands of the position.
- Availability to work weekends.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Lead and direct the overall operations of the Community in accordance with residents’ needs, government regulations, and company policies and procedures.
- Maintain excellent service quality and high occupancy.
- Meet financial goals within established budget guidelines.
- Communicate effectively with residents, families, staff, community officials, state hospitals, and the general public.
- Practice and promote Villas of Holly Brook policies, procedures, and mission statement.
- Work effectively with employees at all levels and contribute both as a team member and independently.
- Coach, mentor, and develop staff.
- Manage complex resident relationships and handle conflict persuasively and diplomatically.
- Complete financial reporting and manage multiple budgets.
- Work flexible hours and weekends as required by the position.
Benefits
- Medical insurance for full-time staff.
- Dental insurance for full-time staff.
- Vision insurance for full-time staff.
- Paid time off accrues immediately for full-time staff.
- Company-paid life insurance for full-time staff.
- Short-term disability insurance for full-time staff.
- Long-term disability insurance for full-time staff.
- Accident insurance for full-time staff.
- 401(k) with company match, starting immediately upon hire, for full-time staff.
- DailyPay advanced pay product for all staff.
- Discounted meals while working: $3 per meal.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
