Executive Director

Pinnacle Treatment Centers • Sandusky, OH

18d

About The Position

The Executive Director is directly responsible for the daily operations of a growing addiction treatment facility. The role oversees managerial, operational, fiscal, and reporting functions and ensures services comply with state and federal guidelines, accreditation standards, best practices, and Pinnacle Treatment Centers policies and procedures. The Executive Director builds strong teams and a positive workplace culture while overseeing teammate relations, human resources, marketing and growth initiatives, finance, utilization, and admissions flow. The position also supports quality care, teammate retention, community relationships, and facility safety.

The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m., with rotating Saturday mornings. Travel of up to 25%, including overnight travel, local events, and meetings, is required. Pinnacle Treatment Centers describes itself as a growing national addiction treatment provider serving more than 35,000 patients daily, with a mission to remove barriers to recovery and transform individuals, families, and communities through treatment.

Requirements

• Master’s degree in a human services field, or a bachelor’s degree with two years of experience in a related healthcare field.
• Five years of management experience.
• Ability to coordinate the organization’s services with other community resources.
• Administrative or supervisory experience in a licensed substance use disorder or mental health treatment facility.
• Management skills in addressing human resources and financial matters.
• Valid driver’s license in good standing.
• Ability to travel up to 25%, including overnight travel, local events, and meetings.

Responsibilities

• Assure program compliance with CARF, state, and county standards, including confidentiality requirements under state and federal law.
• Assist with developing, implementing, and enforcing company policies and procedures, including patient and teammate rights, in accordance with agency, state, federal, and accreditation standards.
• Plan and administer managerial, operational, fiscal, and reporting components of the organization.
• Participate in the Performance Improvement Plan for patient care, teammate retention, and performance.
• Assess participant needs using outcome surveys, suggestions, and meetings, and follow up with program adjustments to support consistent, quality care.
• Ensure teammate duties align with their education, training, competencies, and job descriptions.
• Establish and maintain community relationships, including memorandums of agreement with community resources.
• Supervise all staff, including medical, clinical, and administrative employees.
• Maintain a system for annual review and verification of teammate credentials and renewals to ensure compliance.
• Ensure patient-record documentation policies are followed and documentation is timely.
• Develop and implement policies and procedures addressing health and safety accreditation standards to support the safety and well-being of staff and patients.
• Review clinical supervisor/lead counselor, Director of Nursing/Nursing Supervisor/Lead Nurse case files on an ongoing basis for compliance with federal, state, CARF, and facility requirements.
• Maintain and monitor compliance with DEA requirements, if applicable.
• Conduct annual performance reviews for supervisory, medical, and support teams.
• Complete required orientation and annual training courses as required by the program, state, and CARF.
• Coordinate with the Contact Center to monitor the admissions program for census management.
• Attend team meetings and complete required training courses on time.
• Perform other duties as assigned.

Benefits

• 18 days of paid time off (PTO).
• 401(k) with company match.
• Company-sponsored ongoing training and certification opportunities.
• Comprehensive benefits package, including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.
• Opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive