Executive Director

Senior Lifestyle • Horsham Township, PA

2d • Onsite

About The Position

The Executive Director leads the day-to-day operations of a senior living community, serving as the on-site executive and primary point of contact for staff, residents, prospects, community organizations, government agencies, and the public. The role focuses on delivering high-quality hospitality and resident satisfaction, maintaining resident retention, meeting occupancy goals, and managing community finances and personnel. The Executive Director also maintains required licenses, promotes resident rights, and represents the community in social, civic, and professional settings.

Requirements

• At least 3 years of sales and marketing or business management experience, preferably in the senior housing industry.
• Professional communication and listening skills with residents, guests, and coworkers.
• Strong management skills and a willingness and desire to work harmoniously with all staff members.
• Ability to switch tasks quickly and often.
• Active driver’s license.

Nice To Haves

• Bachelor’s degree preferred.
• Experience in the senior housing industry preferred.

Responsibilities

• Serve as the on-site executive for all community operations and main point of contact for staff, residents, prospects, community organizations, government agencies, and the public.
• Maintain resident retention by working with residents and their families and addressing issues that arise.
• Respond to and follow up promptly and appropriately with walk-ins, phone inquiries, and mail inquiries.
• Stay informed about competitors.
• Meet expectations for meaningful contacts, leases, and occupancy.
• Maintain budget accountability and cash flow; anticipate and minimize negative budget variances and deficits.
• Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy.
• Maintain all local, state, and federal licenses for the community.
• Lead staff meetings.
• Promote and protect resident rights, helping residents make informed decisions and treating them with dignity and respect.
• Represent the community in local, state, and professional organizations and participate in social and civic affairs.
• Manage support-level and management roles as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Short-term disability
• Long-term disability
• Paid time off
• DailyPay access to earned but unpaid wages before the next payday

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed