Executive Director

Platinum Communities•Wild Rose, WI

About The Position

The Executive Director is responsible for the overall leadership, management, and success of an assisted living community. The role ensures smooth operations and exceptional resident care and services while maintaining high standards of quality, safety, and compliance. The Executive Director leads and motivates professionals to support operational excellence and a person-centered care environment. The position oversees daily operations, staff development, resident care and services, financial management, regulatory compliance, safety, and community relations. It represents the facility to residents, families, staff, healthcare providers, and community organizations, and collaborates with marketing to support admissions, occupancy, retention, and the community’s reputation.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent.
At least 2 years of experience working in senior living, healthcare, or a related field.
Strong knowledge of assisted living regulations and healthcare management.
Proven leadership, organizational, and communication skills.
Demonstrated ability to manage budgets, financial statements, and performance metrics.
Ability to build relationships with residents, families, and staff to foster a supportive and caring environment.
Ability to read, speak, and write in English.
Flexible and available to work beyond regularly scheduled hours and on weekends and holidays as needed.
Ability to multitask, prioritize, and learn new technology.

Nice To Haves

Experience with DHS 83 and DHS 89.
Licensed or certified as an assisted living administrator, as required by state law.

Responsibilities

Provide visionary leadership and strategic direction for the assisted living facility.
Oversee daily operations and ensure high standards of service delivery and resident satisfaction.
Lead, mentor, and develop department heads and staff, fostering a collaborative and supportive work environment.
Ensure the facility adheres to state regulations, industry standards, and company policies.
Promote respect, inclusivity, and excellence in resident care.
Ensure the highest level of care, safety, and well-being for residents.
Collaborate with healthcare providers to monitor resident care plans and respond to changing health needs.
Conduct regular resident and family meetings to address needs and concerns.
Promote an environment that fosters residents’ dignity, independence, and quality of life.
Develop and manage the facility’s annual budget and meet financial targets.
Monitor financial performance, control expenses, and maximize revenue.
Oversee occupancy rates and work with marketing to drive resident admissions and retention.
Ensure compliance with local, state, and federal regulations governing assisted living facilities.
Maintain current knowledge of industry best practices and regulatory changes.
Oversee safety protocols and emergency preparedness for residents and staff.
Represent the facility to residents, families, staff, and the broader community.
Build relationships with residents, families, local healthcare providers, and community organizations.
Collaborate with marketing to promote the community, increase occupancy, and build a positive reputation.