Executive Director

City of New York•New York, NY

10d•$120,000 - $135,000

About The Position

The Executive Director leads child care data strategy, management, analysis, and reporting systems to support the Division of Child and Family Well-Being’s operational excellence, policy implementation, performance management, and strategic decision-making. Reporting to the Associate Commissioner of Strategy, Research, and Provider Partnerships, the role develops a multi-year roadmap for child care data systems, advances modernization and real-time reporting, and provides technical leadership in data architecture and information management. The position leads the Child Care Data Analysis, Strategy, and Management systems team, directly supervises 2–3 staff, and builds partnerships across CFWB, ACS, other City agencies, and technical stakeholders. It advises CFWB leadership on child care operations data, performance measurement, and operational strategy, and supports policy development, planning, and operational initiatives with data and systems expertise. The position is open only to candidates who are permanent (not provisional) in the civil service title of Computer Specialist (Software). The posting lists a salary offer range of $120,000–$135,000. It also lists compensation of USD 114,930–USD 159,151.

Requirements

Must be permanent (not provisional) in the civil service title of Computer Specialist (Software).
Meet the Computer Specialist (Software) qualification requirements through one of the stated education and experience pathways: a bachelor’s degree with 24 semester credits in computer science or a related field and two years of qualifying full-time software experience; a high school diploma or equivalent and six years of qualifying full-time software experience; or a qualifying combination of education and experience.
Qualifying software experience includes designing, programming, debugging, maintaining, implementing, or enhancing software applications; systems programming; systems analysis and design; data communication software; or database design and programming.
The qualification pathways require at least one year as a project leader or major contributor on a complex project; candidates must explain in detail how their experience meets this criterion.
For Assignment Level IV eligibility, have one year of satisfactory experience as a project leader or major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.
Maintain advanced knowledge of child care voucher administrative data systems, including ACCIS and RACL.

Responsibilities

Develop and guide a multi-year strategic roadmap for child care data systems and reporting capabilities in collaboration with CFWB and Child Care Operations leadership.
Identify ways to improve operational effectiveness through enhanced direct back-end access to legacy administrative data systems, including ACCIS and RACL.
Lead modernization of child care data management and analysis systems, including real-time reporting infrastructure.
Maintain advanced knowledge of front-end and back-end use of child care voucher administrative data systems, including ACCIS, RACL, and related data environments.
Use programming languages, database technologies, backend access, querying, data mining, and reporting capabilities to improve access to administrative data and support adaptive, real-time analysis and reporting.
Oversee development of complex data extracts, reporting methodologies, and analytical frameworks.
Establish standards for data quality, integrity, validation, and documentation.
Provide technical leadership on data architecture, reporting design, and information management practices.
Establish and maintain standards for data governance, reporting consistency, and performance measurement.
Ensure data is reliable, accessible, and actionable for operational and strategic decision-making.
Oversee reporting frameworks that support program monitoring, planning, forecasting, and policy analysis.
Promote data-informed decision-making across Child Care Operations and other ACS offices.
Lead the Child Care Data Analysis, Strategy, and Management systems team; supervise 2–3 staff, set team priorities, and foster innovation, collaboration, continuous improvement, and customer service.
Build and manage partnerships across CFWB, ACS, other City agencies, and technical stakeholders.
Advise CFWB leadership on child care operations data, performance measurement, and operational strategy.
Support policy development, planning, and operational initiatives through data and systems expertise.