Executive Director

PACS•Mount Pleasant, SC

About The Position

The Executive Director provides overall leadership, management, and strategic direction for an assisted living community. The role oversees operations across clinical services, administration, financial performance, regulatory compliance, and community relations, working with the facility’s RCC, clinical personnel, direct reports, and PACS support teams to meet community goals. The Executive Director is also responsible for maintaining the facility’s reputation and modeling its Mission, Vision, and Values while ensuring employees, residents, and families are treated with love and respect. The position manages multiple levels of employees directly or indirectly and may oversee hiring, training, budgeting, performance appraisal, rewards and discipline, complaints, problem resolution, and terminations. A bachelor’s degree from an accredited college or university, or equivalent, is required; a master’s degree or MBA is preferred. The Executive Director must be proficient with Microsoft Suite products and maintain Executive Director licensing credentials.

Requirements

Bachelor’s degree from an accredited college or university, or equivalent.
Proficiency in Microsoft Suite products.
Must maintain licensing credentials for an Executive Director.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to use a desktop or laptop computer for prolonged periods.
Regularly sit, stand, walk, talk, read, or hear; frequently use office equipment including copier/scanner/fax, telephone, and calculator.
Travel by automobile or airline is required.

Nice To Haves

Master’s degree or MBA.

Responsibilities

Oversee the facility’s provision of quality care with the assistance of the RCC and other clinical care personnel.
Manage the overall operational functioning of the facility in accordance with applicable law.
Monitor facility census daily.
Plan, develop, organize, implement, evaluate, and direct facility programs and activities.
Formulate and monitor the facility budget and performance against budget to support financial health.
Oversee the adoption of policies, procedures, and professional standards of practice governing facility operations.
Hold direct reports accountable and model the facility’s Mission, Vision, and Values.
Participate in community groups and develop and maintain relationships with local hospital leadership and other community leaders.
Monitor legal and regulatory changes applicable to facility operations.
Understand applicable staffing-level requirements and facilitate compliance.
Monitor and direct implementation of policy and procedural changes.
Participate in resolving human resources issues and risk-management situations.
Oversee employee development, performance, and disciplinary actions.
Assist with recruiting, hiring, and onboarding.
Handle community payroll and timekeeping functions.
Track employee credentials, annual education, and other learning tasks through the learning system.
Oversee capital improvements.
Develop and maintain a strong reputation within the industry and community.
Build strong relationships with PACS support teams, including HR, Therapy, Clinical, and Finance, to help meet or exceed facility goals.
Negotiate vendor contracts.
Support clinical efforts by understanding quality-assurance measures and holding applicable personnel accountable.
Monitor facility collections and accounts receivable daily.
Develop and execute ideas to increase employee engagement and reduce turnover.
Review quality measures regularly with facility clinical leadership.
Participate in responses to state and federal healthcare surveys and inspections.
Conduct daily meetings with appropriate staff during inspections to discuss findings and develop plans of action or correction.
Review deficiencies identified at exit conferences and address surveyor concerns.
Assist with plans of correction for cited deficiencies, including timetables and monitoring methods intended to prevent recurrence.
Perform other duties as assigned.
Manage and oversee multiple levels of employees directly or indirectly, including responsibilities that may involve hiring, training, budgeting, performance appraisal, rewards, discipline, complaint handling, problem resolution, and terminations.