Executive Director

Cedarhurst of Blue Springs•Blue Springs, MO

25d•$95,000 - $100,000

About The Position

The Executive Director is the senior leader of a Cedarhurst Senior Living community, reporting directly to the Regional Director of Operations or Divisional Director of Operations. The role provides strategic oversight of the community, manages daily operations and long-term performance, and ensures exceptional resident care, regulatory compliance, and achievement of financial and operational goals. The Executive Director leads and develops department heads and staff across functional areas, fostering accountability, engagement, and alignment with the company’s mission and values. The role also oversees sales and occupancy growth and represents the community externally, building relationships with residents, families, employees, and local partners. The Executive Director is responsible for community operations, including profit and loss, marketing, sales, customer satisfaction, regulatory compliance, workforce quality, scheduling, and department performance. The position manages three to five subordinate supervisors who oversee approximately 30–50 employees across Housekeeping, Resident Care, Maintenance, Dietary, and Office Administration. The Executive Director supports sales activities, develops staff, maintains communication with residents’ families about resident wellbeing, and helps ensure the community meets owners’ expectations for service quality and value creation. The position may involve extended periods of walking or standing and movement throughout the community and resident apartments. It includes occasional stooping, kneeling, crouching, crawling, climbing, or balancing, and may require lifting up to 50 pounds independently or up to 200 pounds with assistance. The employee must communicate effectively, interpret written information, follow infection prevention protocols including PPE use when necessary, participate in team activities, and stay current with training and ongoing education.

Requirements

Applicable state licensure is required.
Experience with accounting functions such as accounts payable and receivable, posting ledgers, and balancing and reconciling accounts.
Proficiency with common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and applicable HR systems.
Ability to communicate effectively and identify and interpret written information.
Ability to follow infection prevention and control protocols, including PPE requirements when necessary.

Nice To Haves

Bachelor’s degree preferred.
A minimum of 2–3 years of management experience preferred; senior living experience strongly desired.
CPR or BLS certification preferred.

Responsibilities

Manage the day-to-day operations of the community, including profit and loss, marketing, sales, regulatory compliance, customer satisfaction, financial performance, and workforce quality.
Make business decisions in the best interests of the company and its employees.
Manage three to five subordinate supervisors who oversee approximately 30–50 employees in Housekeeping, Resident Care, Maintenance, Dietary, and Office Administration.
Create and manage department schedules using the Attendance on Demand platform, ensuring adequate coverage within the labor budget and adherence to platform expectations and guidelines.
Direct, coordinate, and evaluate each department.
Create a professional environment that reflects the company’s vision and values.
Meet or exceed budgets and targeted community performance goals.
Support the Director of Sales with tours, follow-up calls, weekly top-prospect sales meetings alongside the Director of Sales and Director of Nursing, and tour readiness.
Ensure the community complies with requirements of all regulatory agencies.
Hire, orient, supervise, evaluate, review, and appropriately discipline subordinate staff.
Attend corporate-sponsored meetings and training sessions as required.
Participate in relevant networking and community-based groups.
Adhere to organizational standards, communication expectations, mission, and core values.
Align community operations with owners’ vision for service quality and value creation.
Ensure community staff effectively communicate with residents’ families about residents’ physical, personal, and emotional wellbeing.
Collaborate with others, take direction from management, take initiative, and address conflict involving residents, families, employees, and others as needed.
Perform other duties as assigned.
Follow infection prevention and control protocols, including use of PPE when necessary.
Participate in staff activities that foster teamwork, unity, and morale.
Stay current with required training and ongoing education and pursue continuous learning.