Executive Director

Cedar Creek of Muncie•Muncie, IN

3d•$85,000 - $88,000

About The Position

The Executive Director is the senior leader of a Cedarhurst Senior Living community and reports directly to the Regional Director of Operations or Divisional Director of Operations. The role is responsible for strategic oversight, daily operations, and long-term performance, ensuring exceptional resident care, regulatory compliance, and achievement of financial and operational goals. The Executive Director leads and develops department heads and staff across functional areas and fosters accountability, engagement, and alignment with the company’s mission and values. The Executive Director oversees sales and occupancy growth and represents the community externally, building strong relationships with residents, families, employees, and local partners. The role also ensures effective communication with residents’ families about residents’ physical, personal, and emotional wellbeing, and supports a professional, collaborative community environment.

Requirements

Applicable state licensure is required.
Experience with accounting functions, including accounts payable and receivable, posting ledgers, and balancing and reconciling accounts.
Demonstrated proficiency with common digital tools and applications, including Microsoft Outlook, Excel, and Word; web-based platforms; electronic health record systems; and applicable HR-related systems.
Ability to follow infection prevention and control protocols, including use of personal protective equipment when necessary.
Ability to communicate effectively and identify and interpret written information.
Ability to stay current on required training and ongoing education initiatives.

Nice To Haves

Bachelor’s degree preferred.
Two to three years of management experience preferred; senior living experience strongly desired.
CPR or BLS certification preferred.

Responsibilities

Oversee day-to-day community operations, including profit and loss, marketing, sales, regulatory compliance, customer satisfaction, financial performance, and workforce quality.
Make business decisions in the best interests of the company and its employees.
Manage three to five subordinate supervisors overseeing approximately 30–50 employees in housekeeping, resident care, maintenance, dietary, and office administration.
Create and manage department schedules through the Attendance on Demand platform, ensuring coverage meets labor budgets and platform expectations.
Direct, coordinate, and evaluate each department.
Create a professional environment reflecting the company’s vision and values.
Meet or exceed budgets and targeted community performance goals.
Support sales and occupancy growth by conducting tours, following up with calls, and facilitating weekly top-prospect sales meetings with the Director of Sales and Director of Nursing.
Ensure the community is consistently prepared for tours.
Maintain compliance with regulatory agencies.
Hire, orient, supervise, evaluate, review, and appropriately discipline subordinate staff.
Attend required corporate-sponsored meetings and training sessions.
Participate in relevant networking and community-based groups.
Adhere to the organization’s core standards, communication expectations, mission, and values.
Ensure alignment with owners’ vision for service quality and value creation.
Ensure community staff communicate effectively with residents’ families about residents’ care and wellbeing.
Collaborate with others, take direction from management, show initiative, and address conflicts involving residents, families, employees, or others as needed.
Perform other duties as assigned.