Executive Director

AHG MASTER•Lacey, WA

13d•Onsite

About The Position

The Executive Director owns the treatment center’s overall performance, including quality of care, leadership-team effectiveness, and financial health. The role leads department directors, including the Clinical Director and Director of Nursing, and holds the team accountable for census, staffing, compliance, quality standards, and client outcomes. The Executive Director establishes and reinforces the facility’s culture and works hands-on throughout the center, participating in operational huddles and leadership meetings and working directly with staff, clients, and department directors.

Requirements

Proven ability to meet operational goals, identify performance gaps, and develop and execute effective action plans.
Strong working knowledge of applicable state and federal regulations, accreditation standards, and healthcare compliance requirements.
Sound judgment and strong problem-solving skills, including the ability to anticipate challenges and respond calmly and decisively during high-pressure or emergency situations.
Excellent leadership, communication, and interpersonal skills, with the ability to manage diverse teams in a fast-paced environment.
Must pass a pre-employment background check and drug screening.

Nice To Haves

Leadership experience in behavioral healthcare or substance use disorder treatment.
Familiarity with The Joint Commission standards and survey preparation.

Responsibilities

Direct day-to-day operations across all service lines to ensure safe staffing, effective treatment delivery, and consistent operational performance.
Lead daily operational meetings and weekly leadership meetings, and support department directors in monthly performance and operating reviews.
Recruit, hire, and retain qualified department leaders, and directly supervise the facility leadership team.
Establish clear expectations and measurable performance goals, and provide consistent coaching and follow-through to build accountability.
Develop and maintain staff engagement and retention strategies to reduce turnover and strengthen team stability.
Address employee relations matters and workplace concerns in partnership with Human Resources.
Maintain continuous survey readiness and ensure compliance with applicable state and federal regulations, licensing requirements, and accreditation standards.
Monitor and improve quality of care, patient safety, clinical outcomes, and satisfaction among patients and referral partners.
Maintain strong patient satisfaction results across internal surveys and external facility reviews.