Executive Director

TerraBella Thornblade•Greer, SC

24d

About The Position

TerraBella Senior Living is hiring an Executive Director to lead the operation and management of a senior living community. The role is responsible for following the standards and guidelines of the Owners/Board of Directors and Discovery Management Group, as well as applicable federal, state, and local laws and regulations. The Executive Director communicates and models a clear, customer-focused vision grounded in resident-centered care, builds relationships in the local area to drive business, and develops an effective external business development strategy to increase referrals and move-ins. The Executive Director ensures regulatory compliance and accurate resident administrative files, oversees all community departments and operating programs, and manages the community budget and financial performance. This includes maximizing occupancy and room rates, meeting revenue, NOI, and occupancy expectations, controlling operating costs, reviewing financial statements, and implementing plans to address deficiencies. The role also provides leadership to team members and is accountable for efficient community operations and achieving approved financial goals.

Requirements

Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or a health-related field.
At least three years of managerial experience, preferably in senior living, health care, or hospitality.
Previous management experience, including hiring, coaching, performance management, daily operations supervision, and discipline.
Administrator license or certification.
Demonstrated ability to lead confidently and inspire and motivate others.

Nice To Haves

Previous sales experience.
Demonstrated success managing operating expenses.
A degree in Business Administration, Hospitality, Hospital Administration, or a health-related field.

Responsibilities

Operate and manage the community according to the standards and guidelines of the Owners/Board of Directors and Discovery Management Group, and in compliance with applicable federal, state, and local laws and regulations.
Communicate and model a clear, customer-focused vision based on a resident-centered model of care.
Build relationships in the local area that drive business into the community, and price the product effectively to support revenue growth and market position.
Ensure an effective external business development strategy is in place, assign clear accountabilities, evaluate results, and adjust the plan to maximize referral leads and move-ins.
Maintain a working knowledge of state regulations, policies, and procedures for residents and ensure compliance.
Ensure resident administrative files are current, well maintained, and compliant with state regulations.
Meet financial targets with the goal of maximizing capital partners’ return.
Maintain functional knowledge of operating programs, including memory care, clinical, dining, and social programs.
Prepare and adhere to the community budget.
Achieve or exceed budgeted revenue by maximizing occupancy and room rates.
Review monthly financial statements and implement action plans to address deficiencies.
Manage key non-labor operating costs within budgeted levels.
Submit monthly expenses and budget data on time in accordance with policies and internal business controls.
Meet NOI and occupancy expectations.
Oversee all departments and ensure efficient operations and compliance with the financial goals in the approved Operating Budget.
Provide leadership by demonstrating confidence, inspiring and motivating others, and overseeing hiring, coaching, performance management, daily operations, and discipline.