Executive Director

Cogir Management, USA•Burlington, WA

4d•$115,000 - $120,000•Onsite

About The Position

The Executive Director is fully accountable for overseeing all operations at the Where the Heart Is senior living community and ensuring the quality of care and services provided. Responsibilities include maintaining the community’s financial stability, managing budgets and cash flow, overseeing staffing practices, and ensuring daily operations comply with government agency guidelines and applicable laws, regulations, and company policies. The Executive Director fosters high standards of care and builds strong relationships with staff, department leaders, residents, providers, and family members. Where the Heart Is combines the intimacy of an adult family home with options for individualized resident care. Its team supports residents’ daily lives through dining, activities, personalized nursing, and wellness care in a home-like environment. The role is an on-site executive position. The candidate must be able to work evenings and/or weekends and be on call 24/7. The listed salary is $115,000–$120,000.

Requirements

At least 5 years of experience in a progressive leadership role in a senior living operation.
Must be a Licensed Administrator in good standing, in accordance with state requirements, and/or meet all applicable federal and state license requirements.
Understanding of and compliance with federal, state, and local resident rights regulations.
Demonstrated expertise in budget management and financial planning.
Ability to develop, monitor, and optimize budgets aligned with organizational goals.
Knowledge of computer systems and CRM software, and proficiency in Microsoft Office Suite.
Ability to build, lead, and inspire cross-functional teams in a collaborative and inclusive environment.
Outstanding written and verbal communication skills and a passion for serving seniors.
High degree of accuracy, effective time management, and high integrity.
Ability to work evenings and/or weekends and be on call 24/7.
Valid driver's license.

Nice To Haves

Bachelor's degree in business, healthcare, nursing, or human services, or a combination of education and supervisory experience in senior living, healthcare, or hospitality.
Hospitality experience.

Responsibilities

Oversee all community operations as the on-site executive and serve as a contact for staff, residents, prospects, community organizations, government agencies, and the public.
Supervise, direct, and motivate department directors, supervisors, and staff, while maintaining training and morale.
Promote resident satisfaction through consistently delivering high-quality services.
Lead the development and implementation of community sales and operations strategies and tactics in line with company objectives.
Understand community care regulations and support the Resident Care Program by meeting regularly with the clinical department head to address issues or concerns.
Manage the community budget and cash flow, maintain budget accountability, and anticipate and minimize negative budget variances and deficits.
Provide leadership to staff and residents and proactively resolve problems and issues.
Serve as the main property contact for Cogir Senior Living corporate staff and maintain positive relationships.
Maintain current departmental policies, procedures, and licenses in accordance with company and applicable federal, state, and local requirements.
Review employee hiring, promotions, disciplinary actions, and terminations, with attention to retaining quality personnel.
Maintain the building grounds and property by supervising preventative maintenance systems and programs and conducting frequent inspections.