Executive Director

The Goodman Group, LLC•Spring Hill, FL

About The Position

The Executive Director provides overall leadership and management of an Assisted Living and/or Memory Care community. The role develops, coordinates, directs, and administers policies and procedures for operations, resident care, and public relations in accordance with applicable federal, state, and local standards and regulations, as may be directed by the Regional Operations Director. The Executive Director oversees facility programs and activities, staff and department managers, resident care and wellness, Memory Care programming, safety and sanitation, equipment and supplies, budgeting, and financial performance. The position represents the facility to residents, families, public agencies, healthcare partners, and the broader community, and leads marketing, sales, and occupancy efforts. It has direct reports and supervisory responsibilities.

Requirements

Meet all applicable state and federal requirements for the position.
Bachelor's degree.
At least 5 years of supervisory experience in an Assisted Living, Memory Care, or long-term care setting.
Current, unencumbered Assisted Living Administrator license, or meet the state's licensure requirements for operating an Assisted Living/Memory Care community.
Ability to make independent decisions and follow instructions.
Ability to deal tactfully with personnel, prospects, residents, family members, visitors, government agencies and personnel, and the public.
Ability to work with ill, disabled, elderly, and emotionally upset people.
Knowledge of dementia care practices, including person-centered approaches and behavioral intervention techniques.
Effective communication with supervisors, team members, prospects, residents, and families.
Proficiency with Microsoft Office Suite.

Nice To Haves

A degree in Public Health Administration, Business Administration, or a health-related field.
Experience with state Assisted Living regulations.

Responsibilities

Plan, develop, organize, implement, evaluate, and direct facility programs and activities.
Maintain and communicate facility policies and procedures, and maintain compliant job descriptions for staff positions.
Complete annual performance evaluations for department managers and assist them with departmental policies and procedures.
Represent the facility in dealings with outside and governmental agencies and third-party payers, or designate an authorized representative.
Inspect the facility to ensure policies and procedures are followed; participate in government surveys and develop plans of correction for identified deficiencies.
Maintain effective relationships with residents and families and support public relations in the interest of the facility and community.
Ensure residents receive care in an environment that maintains or enhances quality of life while protecting safety and rights.
Oversee Memory Care programming, including dementia care services, therapeutic activities, person-centered care, and appropriate security and wandering-prevention systems, as applicable.
Lead marketing and sales, including census management, occupancy goals, prospect follow-up, community outreach, and competitive positioning.
Oversee clinical and wellness operations, including the Health Services Director/Wellness Director and nursing staff.
Ensure compliance with medication management policies and state regulations.
Coordinate with physicians, hospice providers, home health agencies, and other healthcare partners to support continuity of care.
Oversee resident assessments for move-ins, changes in level of care, and transitions within the community.
Assist with recruiting and selecting department managers, supervisors, consultants, and auxiliary personnel.
Work with department managers to address problems and improve services; ensure adequate staffing and training.
Monitor staff performance and support development through coaching, counseling, discipline, and resolution of performance issues, including those that may lead to termination.
Maintain working relationships with medical professionals and health-related organizations through formal working and transfer agreements.
Assist with planning and scheduling in-service training, on-the-job training, and orientation programs.
Ensure staff complete required dementia care and Assisted Living-specific training in accordance with regulations and company policy.
Ensure personnel, residents, and visitors follow safety regulations, including fire prevention, smoking regulations, and infection control.
Maintain the building and grounds in good repair; review incident reports and establish an accident-prevention program.
Ensure development of a county-approved Disaster Plan.
Authorize purchases of major equipment and supplies in accordance with purchasing policies.
Prepare an annual operating budget for management approval and allocate resources for facility programs and activities.
Help establish and maintain systems that reflect facility operating costs.
Monitor and manage accounts receivable, collections, and resident billing.
Maintain accountability for revenue, expenses, and profitability targets.
Perform other job-related duties as assigned.