Executive Director

Life Care Services•Woburn, MA

39d•Onsite

About The Position

LCS is seeking an experienced and compassionate Executive Director to lead the overall operations for The Delaney at the Vale. As the Executive Director, you will provide overall leadership and direction for the community, creating an environment where residents thrive, and the employees feel valued and engaged. This is a highly visible leadership role responsible for overall performance and success of the community. You will partner closely with residents, families, employees, and organizational leaders to ensure an exceptional experience at every level. The Delaney at the Vale offers independent living, assisted living, and memory care. Experience is Everything. At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

Requirements

Bachelor’s degree in business, healthcare administration, senior living, hospitality, or related field
7+ years of progressive leadership experience in senior living, healthcare, hospitality, or a related environment
5+ years of experience as an Executive Director in senior living
Experience managing budgets, financial performance, and operational metrics
Ability to build trusted relationships with residents, families, employees, and business partners
A passion for serving others, including the ability to drive resident satisfaction through relationship development
Ability to create a team culture, driving a People FIRST Culture by attracting top talent, retaining, and training
Demonstrated ability to grow and stabilize community occupancy
Understanding of Massachusetts AL and MC regulations and ability to drive compliance

Responsibilities

Provide overall leadership, direction, and accountability for community operations
Monitor key operational metrics and develop action plans to address opportunities and challenges
Ensure compliance with applicable federal, state, and local regulations as well as organizational policies and standards
Collaborate with regional and corporate leaders to execute organizational strategies & initiatives
Establish a strong leadership presence and foster a culture built on trust, accountability, collaboration, and respect
Develop and maintain strong relationships with residents, families, employees, and community partners
Serve as a visible, engaged, and strategic leader within the community & local market
Champion the organization’s mission, values, and strategic priorities
Ensure the community consistently delivers exceptional resident experience